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Count Room Attendant

3 months ago

Hampton, United States Colonial Downs Group LLC Full time
Job DescriptionJob Description

Responsible for the collection and count of games’ cash boxes from the gaming floor and the cash and ticker count conducted in the count room in accordance with company Internal Control Policies and Procedures as well as state regulations.

A review of this description has excluded the marginal functions of this job which are incidental to the performance of fundamental job duties. All duties or requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be expected to follow any other job-related instruction and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

  • Provides next-level guest service to internal and external guests. Demonstrates #AddLife culture in all interactions with guests and co-workers.
  • Responsible for fostering an environment of support and motivation for Team Members.
  • Maintains confidentiality of all privileged information in accordance with established procedures with company policy and state regulations.
  • Performs drop by collecting drop boxes from slots and table games in strict adherence to Internal Control Policies and Procedures.
  • Records accurate count of each box in count system/sheet and reconcile amounts with other count Team Members.
  • Complies with all department and company policies, procedures, internal controls and government regulations.
  • Prepares all necessary paperwork to support and reconcile all money and vouchers collected and counted.
  • Works with count machines and coin rollers in accordance with departmental and manufacturer guidelines.
  • Assists other count Team Members in moving the box cart with a maximum four hundred (400) pounds, multiple times per week.
  • Counts and verifies all bundled and loose cash transactions to and from the cashier.
  • Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position’s supervisor.
  • Keeps position supervisor informed of relevant activities.
  • Other duties as assigned.

Regulatory and Compliance Responsibilities: In addition to the other duties described herein, each Team Member has the following responsibilities related to compliance with laws and regulations.

  • Attend required training sessions offered by the Company.
  • Obtain and retain required license(s).
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member’s department.
  • Have knowledge of the Property’s programs to address problem gaming.
  • Report any acts of wrongdoing of which the Team Member may have knowledge.

Position Qualifications: High school diploma or GED certificate required. Experience in cash handling environment preferred. Experience in Microsoft Office applicants and menu-driven programs preferred.

Certificates, Licenses, and Registrations: Virginia Racing Commission License

A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

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