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In Room Dining Server

2 months ago

Johns Island, United States The Dunlin Full time
Job DescriptionJob DescriptionCompany Description

A destination retreat on the banks of the Kiawah River surrounded by miles of golden spartina grass, giant oak trees, and shallow marsh flats. Cool breezes blow through cottage-inspired guest rooms and river-view cabanas overlooking vast expanses of marshland. Large furnished porches offer a peaceful oasis to hear the whistles of Carolina wren as you page through a good book and enjoy the simple pleasures of island life. The main lodge is the heart of the resort where you can rock in wicker chairs on the wraparound wooden porch or enjoy cocktails from a riverside pool cabana as the sun sets over the marsh savannahs. Evoking the spirit of old-time summer retreats, The Dunlin’s 72 cottage-style guest rooms overlook the glittering Kiawah River. Designed by Amanda Lindroth, inside you’ll find honey oak floors, white beadboard walls, and mint green and wicker accents that nod to classic southern style, while deep soaking tubs, built-in closets, and linen fabrics stamped with signature prints add an atmosphere of home.

Just 20 miles from Charleston, The Dunlin is only a 45-minute drive from Charleston International Airport.

Job Description

As an In-Room Dining Server, you will be responsible for serving the needs of the business, our guests, and our colleagues by ensuring an outstanding and memorable in room dining experience for each guest.

  • Accurately and quickly take and place orders and input them into the POS system ensuring correct timing and billing.
  • Deliver requested items in an efficient and timely manner.
  • Relate with guests about needs, and satisfaction with the beverage and drinks, ensuring a consistently caring and high-quality service
  • Retrieve orders from the POS system and communicate any special requests or modifications to the kitchen. Maintain knowledge of all menu items.
  • Prepare the guest check accurately and collect payment or signature, as required
  • Operate, maintain, and properly clean all restaurant equipment and fittings
  • Ensure that the food delivery is tidy and keep an accurate par of food items such as beverages and snacks, as well as non-food items like menu cards, napkins, straws, etc. on cart and in storage areas.
  • Use safe food handling procedures and maintain a safe working environment by using proper skills and food safety guidelines
  • Clean and maintain in-room private/mini-bars; report damage, or malfunctioning units
  • Check quality and expiration of all items; discard and replace according to established procedures.

Additional Benefits:

  • Free Parking
  • Free Team Member Cafeteria
  • Holiday Pay
  • Team Member Stay Program
  • 50% off F&B + Spa
Qualifications

  • Minimum of one year experience in customer service or the foodservice/hospitality industry.
  • Must meet the minimum age requirements for food and alcohol service.
  • Ability to work a flexible schedule, including weekends and holidays, according to department needs.
  • Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.
  • Ability to lift 30lbs


Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Kiawah River Hospitality Group LLC is an Equal Opportunity Employer, M/F/D/V. Kiawah River Hospitality Group LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Kiawah River Hospitality Group LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.