Equipment Services Technician
3 weeks ago
Scope of Position
Field Service Technician provides technical service and support for customers who own and operate Evergreen filling machines. The technician is trained and knowledgeable to install, inspect, troubleshoot, and service this equipment. The technician also trains the customers personnel on proper operating and maintenance techniques to ensure good packing outputs.
Responsibilities
Conducts/controls service activities as assigned to ensure timely customer support and safety are achieved while meeting the budgeted goals and objectives for productivity and utilization.
Communicates well with central scheduling, management, other departments and customers.
Functions as the equipment service technician within the department advising EPE service management and/or engineering of any problems or situations with models of current or modified design.
Provides learning experience for both customer and EPE plant personnel on machine operation.
Learns and grows skill sets and competencies to achieve both business and personal development objectives.
Meets the corporate business and team objectives for antitrust compliance, business information protection, EEO, safety, quality ethical behavior, and learning.
Performs the job safely within an environment that the technician does not control.
Maintains high performance of the paper packing equipment to defend against the competition
Qualifications
High school diploma or equivalent
Strong mechanical skills and knowledge
Ability to read electrical schematics, use a meter & troubleshoot electrical circuits
Good working knowledge of pneumatics (valves, air cylinders, etc.)
Must be a good communicator (including written and verbal English)
Self-driven to work alone and also in teams when needed
Travel to the customer site within the assigned territory/region
Valid drivers license
Possess a passport for possible international travel or the ability to obtain one within the first year of hire
Strong MS Office Suite skills (Word, Excel, Outlook, and PowerPoint)
Desired Qualifications
Working knowledge to verify inputs & outputs of a PLC and other analog components from HMI (Note: not required to program PLC or troubleshoot PLC programs)
Experience in operating/maintaining packaging equipment or equivalent in the dairy/juice industry.
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