Casino Marketing and Customer Relations Host
4 weeks ago
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Safeguards assets of the company.
- Redeems points for members in Player’s Club at gift shop.
- Works promotional and special events and VIP parties.
- Creates and gathers information through customer surveys on casino floor.
- Develops new players, maintains existing players and services all VIP casino guests.
- Conducts on-site events and promotional parties to maintain guest loyalty.
- Assists Marketing Manager and Marketing Department Supervisor with any other duties designated.
- Periodically provide operational overview as defined in Chapter A – Job Descriptions. The scope of the overview provides no additional authority outside of their job description and must comply with reporting relationships, signatory ability, access to sensitive areas and other requirements outlined in the internal controls.
SUPERVISORY RESPONSIBILITIES: None
QUALIFICATIONS
- Outstanding interpersonal and communication skills
- Ability to multi-task and prioritize work demands
- Effectively operate and work with latest standard office technology
- High level of discretion and confidentiality
- Must be detail oriented
EDUCATION and/or EXPERIENCE
- High School Diploma or GED required
- Bachelor’s Degree in Marketing or gaming-related field strongly preferred.
- Minimum one-year experience in sales, customer service, casino host, or marketing role.
CERTIFICATES, LICENSES, REGISTRATIONS
Missouri Gaming Level II Gaming License required.
LANGUAGE SKILLS
Must be able to effectively communicate in English both verbal and written.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
COMPUTER SKILLS
Must have high level computer skills with experience in excel.
REASONING ABILITY
Planning, Discriminating Colors, Remembering Details, Working Rapidly, Using Arithmetic, Working at Various Tempos, Reading, Concentrating Amid Distractions,
Remembering Names & Faces, Making Decisions, Examining & Observing Details
PHYSICAL DEMANDS
Standing, Walking, Sitting, Bending/Scooping, Reaching, Kneeling, Carrying, Pulling, Hearing, Observing, Stretching, Pushing, Turning, Balancing.
WORK ENVIRONMENT
Inside, Noisy, Secondary Smoke, and Bright Lights.
The above job analysis is for the sole purpose of complying with the Americans with Disabilities Act and is not to be construed to include all employees employed in each job classification. The Employer reserves the right to change the requirements of each job analysis as changes in business and/or technology dictate. All weights, distances, and measurements cited in this job analysis are approximations.
EMPLOYEE BENEFITS INCLUDE:
- All rest and meal breaks are paid
- Employee meals are provided when working
- Paid Time Off (PTO) earned each pay period for Full-Time Team Members.
- Paid Holidays for Full-Time Team Members
- Medical, Dental, Vision, and Virtual Doctor Visits for Full-Time Team Members
- 401(k) with Company Match
- Free $25K Life Insurance for Full-Time Team Members
- Optional Coverage you can buy: Short and Long Term Disability, Additional Life Insurance, Accident Insurance, Critical Illness Insurance
- Free Employee Assistance Plan, including free legal guidance, counseling sessions, and more.
- Employee Discounts, Team Celebrations, Awards, and more...
DISCLAIMER: This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employee benefits may vary by location, position, length of service, and employment status. Final candidates will be required to complete a drug test and background check. Many positions will require a state gaming license. Affinity Gaming is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
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