Business Analyst

3 weeks ago

Jefferson City, United States Mission Critical Partners Full time
Job DescriptionJob DescriptionMission Critical Partners has an exciting opportunity for a Business Analyst to join our team. The Business Analyst will work on our Software Implementation Services Team and will facilitate assigned projects by serving as a liaison between users and developers, setting and communicating goals, and evaluating and refining results. The role requires a professional committed to teamwork and success by embracing and living our core values of Persistence, Integrity, Trust, Accountability and Prudence.

DUTIES AND RESPONSIBILITIES:
  • Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
  • Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations
  • Partner with other stakeholder teams across business units (i.e., sales, finance, security, compliance) to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
  • Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
  • Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
  • Collaborate with business staff to thoroughly understand the needs to be supported by the information systems and technology
  • Determine how changes to the project will affect the business and systems
  • Provide recommendations regarding the evolution of the system
  • Respond to inquiries and provide advice to the client regarding current and potential system inputs, processes, and outputs
  • Negotiate plans and timeframes, ensuring that clients understand the anticipated result
  • Develop and communicate detailed specifications for implementation
  • Produce reports, timelines, and graphics to communicate expectations and progress to management, customers, investors, and other relevant parties
  • Maintain and ensure proper documentation and coordinate or performs testing of system modifications
  • Collaborate with the Project Manager to ensure the needs of the client have been met
  • Research and analyze the nature, effect, and results of system difficulties
  • Satisfy data sampling, project analysis, testing verification, and other user requests from existing client databases
  • Act as liaison with Information Technology and/or outside vendors to support relevant systems
  • Maintain current understanding of industry standards, trends, and best practices through industry and other professional networks
  • Perform other related duties as assigned by management

QUALIFICATIONS:
  • Bachelor’s degree in Information Technology, Business, or related field required
  • At least 5 years of proven experience in an analytics and systems development capacity
  • State Government Experience
  • High proficiency with SQL language and database management
  • Proven analytical abilities
  • Practical experience generating process documentation and reports
  • Excellent communicator with the ability to translate data into actionable insights
  • Strong working knowledge of relevant Microsoft applications, including Visio
  • Proven capabilities in project and user-testing management
  • Proven development of innovative and impactful systems solutions
  • Extensive experience with data visualization
  • Highly proficient technical writing capabilities
ABOUT US:

Mission Critical Partners, LLC
Mission Critical Partners (MCP) is a leading provider of data, consulting, engineering, network and security solutions that are transforming segmented mission-critical networks and operations into interwoven ecosystems to improve response and justice outcomes in the communities and ever-expanding markets we serve. Through our breadth and depth of experience and an extensive network of resources, we are able to offer unique and successful solutions that help our clients improve technology and operations across a variety of industries ranging from public safety and justice to utilities, healthcare, and more. Additional information and career opportunities are available at MissionCriticalPartners.com/careers/

Mission Critical Partners is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

United States citizens, Green Card holders and those authorized to work in the United States are encouraged to apply. We are unable to sponsor H1b candidates at this time.

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