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Assistant Operations Manager

2 months ago

Carrollton, United States Great Atlantic Management Full time
Job DescriptionJob DescriptionSalary: Starting at $45,000/year

Great Atlantic Management has been a trusted leader in the self-storage industry since 1977. Locally owned and based in Virginia Beach, VA, we proudly manage 20 self-storage facilities across Virginia. Our Assistant Operations Manager plays a critical role in ensuring the smooth operation of our properties, adhering to company standards, policies, and procedures, and collaborating closely with the Operations Manager and Director of Operations. Success in this role requires a strong commitment to teamwork, a focus on policy compliance, and the ability to inspire positive change in support of company growth.


The primary responsibility for this position will initially involve managing a new storage facility, offering a hands-on opportunity to gain a deeper understanding of the role. This experience is essential for potential progression to an Operations Manager role. Once the new facility is stabilized, the role will evolve into a hybrid Assistant Operations Manager position, combining remote work with 2-3 days of travel to the Virginia Beach main office each week.


Essential Duties Include:

  • Order needed office, marketing, and other miscellaneous supplies for properties and corporate office.
  • Receive all orders, pack up, and send out all items to the properties, which can include supply order delivery to any property office.
  • Run inventory reports and order new quantities of each item based on existing inventory.
  • Make inventory discrepancy adjustments as needed in company software and send reports to accounting.
  • Perform periodic site audits and follow up with pending action items.
  • Audit rentals and provide feedback to department manager.
  • Schedule and Prepare all Auction Paperwork.
  • Accurately add all eligible auction occupants to online auction website prior to sale date.
  • Support Contracting crew to confirm items are completed on the maintenance app.
  • Help suggest and roll out new software/policy and procedures for all brands as needed.
  • Periodic website checks for accuracy.
  • Physically assist with remotely managed facilities as needed.
  • Manage and process returned mail.
  • Assist customers with renting spaces, payments, and resolving issues.
  • Clean and maintain facility grounds and buildings.
  • Any other duty assigned to keep Operations running smoothly.

These are the essential functions of the position that must be performed. This is not intended to be a comprehensive list of the duties and responsibilities of the position. The duties and responsibilities may change at any time without notice.


Role Requirements:

  • Operations or Store Management experience preferred.
  • Data management and report making abilities, to include use of Microsoft Word, Excel, PowerPoint.
  • Outstanding oral and written communication skills.
  • Solid organization and time management with a strong attention to detail.
  • Associate degree or higher preferred; high school diploma required.
  • Travel to our local facilities is necessary, so reliable transportation is required.


Salary & Benefits:

  • Health, Vision, Dental benefits eligible after 60 days.
  • Paid Time Off eligible after 90 days.
  • Paid Holidays
  • Work/Life Balance – 40-hour work week with with no nights. Working Saturdays is a must until the facility has been stabilized.


Minimum Physical Qualifications:

  • Ability to stand, walk, and sit for a combined 8 hours daily.
  • Hand-eye coordination for typing and other duties.
  • Stoop, bend, sweep, lift up to 50lbs.
  • Ability to pass a drug screen, employment verification, and background check.


Qualified candidates will be required to take an online skills assessment test. Please, no phone calls to our office. Qualified candidates will be emailed a link to schedule a call with our hiring manager.


Great Atlantic Management provides equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.