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Customer Care Representative

3 months ago

Rehoboth Beach, United States Schell Brothers LLC Full time
Job DescriptionJob DescriptionDescription:

Schell Brothers is Delaware’s largest private home builder with additional divisions in Richmond, Nashville, and Boise. Our mission is to bring happiness to ourselves and our homeowners by not only creating exceptional homes and communities but also providing an extraordinary home buying experience. Our employees are passionate about their jobs and believe in happiness, positivity and collaborating with others. We are looking to hire a Customer Care Representative to join our team.


The Customer Care Representative (CCR) isn’t stuck in an office. They are out in the field working on service request items and service orders while making sure they are completed in a timely manner. The CCR coordinates the service orders with the homeowner and our trade partners. At times you may paint, drywall, fix light trim and do some carpentry work.


Happiness is our number one priority and working at Schell Brothers is awesome We work hard, but also get to enjoy sweet perks like: unlimited time off, generous benefits, and employee appreciation events.

Requirements:

Basic Qualifications:

  • High school diploma or GED.
  • Valid driver's license.
  • Must be able to lift 50 pounds at times.

Preferred Qualifications:

  • Previous experience including, but not limited to, quality assurance and customer care/warranty.
  • Resume demonstrates ability to function well in a high-paced environment.
  • Comfortable with technology and proficient with MS Office Products.
  • Positive and caring attitude.
  • Outgoing, professional demeanor.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Able to collaborate with other Team Members.
  • Strong work ethic, reliable, punctual, and honest.
  • Ability to prioritize tasks.