Fedline - Wire Specialist

SUMMARY:

The position of Fedline/Wire Specialist is responsible for performing all functions assigned to the Wire Room and the FedLine/Wire Team.

ESSENTIAL FUNCTIONS:

• Completes all work assignments of department. Includes all wire functions, incoming and outgoing, foreign and domestic; foreign check collections; working with branch staff and other internal Bank staff on issues related to wires; foreign check collections and other assigned tasks.
• Possess overall depth of knowledge and understanding of bank operations. Assist in ensuring daily, monthly and quarterly responsibilities are completed as assigned.
• Process foreign checks, foreign check adjustments and foreign check chargebacks; send foreign checks for collections. Maintain retrievable records as needed for review.
• Process orders for foreign drafts through designated agencies; Orders/ships foreign currency through designated agency and processes foreign checks.
• Complete daily transfers as required for any agency associated with wire processing and as needed for balancing.
• Maintain all appropriate and necessary documentation for wire functions and provide to auditor and examiners as requested and instructed.
• Implement and provide various statements and reports wire agencies, as needed.
• Review and balancing of assigned General Ledger accounts as assigned.
• Assist Bank staff with routine problem solving.

• Participate in conversions and acquisitions as needed and assigned.
• Assist with new software releases and wire system updates. Including testing and validation of new or updated functions.
• Completes annual compliance courses.
• Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
• Adheres to all levels of our Service Excellence standards.
• Performs other duties as required.

GENERAL QUALIFICATIONS:

Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.

• High school diploma or general education degree (GED); or the equivalent combination of education and experience.
• Work related experience should consist of duties in a business environment.
• Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
• Intermediate knowledge of Bank operations and other Bank operational policies and procedures.
• Excellent organizational and time management skills – ability to work with minimal supervision.
• Intermediate skills in computer terminal and personal computer operation; word processing, spreadsheet and specialty software programs.
• Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
• Wire Room employees have been designated as essential employees requiring office or VPN access in event of inclement weather/disaster etc., as defined by the Bank’s BCP.

Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver’s license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.

Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations’ environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations’ situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.