Customer Service Site Lead

4 weeks ago

Brea, United States Bliss Car Wash Full time
Job DescriptionJob Description

Bliss Car Wash Site Lead - $750 Sign on Bonus
From $17.00 hourly plus incentives.

Bliss Car Wash is rapidly growing and looking for energetic, smiling team members.

At Bliss we make a difference one car at a time. It’s not only about what we do, it’s about who we are. We are passionate and contagiously positive. We love to make people smile and we will do whatever it takes to make our guests happy. We are water warriors. We believe water is life, so we fight to conserve it at every turn. We are united. We’re all part of life on this planet and together we can make it better.

The Car Wash LEAD responsibility is to assist the Site Manager with all car wash needs, safety, quality control, customer satisfaction, upkeep of the facility, training and coaching, as well as lead by example.

If this sounds like you, then Bliss wants to invest in you and your future.

Other Job Duties

  • Complete Daily Checklist
  • Greet guests, with a smile, and assist them with their car wash needs
  • Provide relevant information on types of service, price, membership packages and other promotions
  • Ensure cars are lined up correctly and assist with guiding into the tunnel
  • Provide excellent service to ensure guest has a great experience
  • Respond to guest feedback or assist with any issues in a prompt manner
  • Maintain work area clean and organized
  • Be a team player

We offer the opportunity for growth within the Bliss family and value each one of our team members.

Job Qualifications

Experience: Retail, guest services, fast food and sales experience is a plus but not needed.

Knowledge: Must always maintain the highest level of customer service. Must have the capacity to take initiative when problems arise. Flexibility to adapt in a variety of situations. Must have attention to detail.

Leadership Skills: Build great relationships with guest and co-workers through great communication and follow through.

Work Schedule: Looking for FULL TIME employee that have the ability to work varied hours/days as business dictates.

Language Skills: Ability to communicate in English, both orally and in writing & able to clearly communicate operational concerns to Management.

Reporting Relationships: Reports to the Site Supervisor/Manager.

BLISS Car Wash is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected class or characteristic.

We will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable “Fair Chance” ordinances.

We offer Flexible Working hours, Holiday Pay, Medical, Dental, Vision, Critical Illness & Accident Insurance Plans, and 401k with Employer Matching.

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