Current jobs related to Dispatch Coordinator - Kingsland - USKO Logistics

Our team is growing, and we’re looking for our next problem-solving dispatcher. We’re looking for an organized dispatcher to help our growing customer base and field team prioritize service calls. You'll be responsible for preparing work schedules and handling customer requests and complaints. You’ll also communicate with field units and customers using two-way radios, telephones, and messaging apps. You have data entry experience, basic computer skills, and excellent interpersonal skills. If this sounds promising, apply today

$15 - $17 hour

• Create and change service calls when needed
• Connect with field teams and customers about special requests or details
• Arrange service calls with customers and field team
• Produce documents needed for dispatch
• Record customer complaints and service tech notes

• Dispatch and Coordination: Effectively manage Truck-Load Shipments (FTL) and Less-Than-Truckload (LTL) shipments, ensuring accurate scheduling, routing, and coordination of drivers and carriers
• Communication: Maintain constant communication with drivers, shippers, and consignees to ensure on-time pickups and deliveries, along with ensuring all pickup/delivery requirements are met. Resolve any issues or discrepancies promptly
• Problem Solving: Quickly assess and resolve operational challenges, such as route changes, delays, and emergencies, to minimize disruptions and optimize efficiency
• Documentation: Accurately maintain records and documentation related to shipments, including bills of lading, load manifests, delivery receipts, and review invoices to make sure charges are correct
• Customer Service: Provide exceptional customer service by addressing inquiries, addressing concerns, and keeping customers informed about shipment status
• Compliance: Ensure compliance with all relevant regulations, safety standards, and company policies

• Candidate required to have high school diploma or GED; preference for candidates with associate or bachelor’s degree
• Experience working in a customer-oriented atmosphere
• Applicant with experience working with people in stressful and dynamic conditions is preferred
• Candidate must have great customer service communication, organizational, and interpersonal skills
• We prefer applicants with 1+ years of experience as a service dispatcher

• Previous experience as a Logistics Dispatcher or in a similar logistics role is a plus, but not mandatory
• Strong organizational and multitasking skills
• Excellent communication and problem-solving abilities
• Computer literacy (good knowledge of how to operate a Windows-based computer)
• A proactive and adaptable attitude in a dynamic work environment
• High school diploma or equivalent; additional logistics or transportation certifications a plus

The USKO Group is rapidly growing and expanding globally in the transportation industry. Offering the highest quality transportation services, we work around the clock to ensure that we provide our customers with unbeatable service and rates.

For us, providing our clients with a top-notch hassle-free experience is our main priority. We pride ourselves on being one of the fastest and most reliable truckload carriers in North America. Our teams work tirelessly around the clock to ensure all of our customer's needs are not only met, but also exceeded.

Our company offers benefits such as medical, dental, and vision. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test as well as a mandatory background check.