Service Receptionist

2 weeks ago


Nashville, United States Lexus of Nashville Full time
Job DescriptionJob Description

Lexus of Nashville is looking for a full-time Service Receptionist to join our team. To be successful in this position, the candidate must be able to multitask. The candidate must also be able to adhere to a schedule.

SCHEDULE: MONDAY-FRIDAY, 7:15 A.M.-4:15 P.M.

PAY RATE: $15/HR, $16 AFTER 90 DAYS

PAID WEEKLY

BENEFITS:

  • Health and dental insurance
  • Closed every Sunday and all major holidays
  • Paid vacation days
  • Paid Lexus training
  • Vehicle reimbursement program
  • IRA match program
  • Christmas club program

The job responsibilities are listed below:

  • Greets service customers and determines the nature of their visit.
  • Directs customers to the correct department, notifies the appropriate person that a customers is waiting, and introduces the customer to the service consultant.
  • Answers incoming phone calls. Directs caller to appropriate department, or individual, or takes a thorough message in the event that an associate is not available.
  • Prepares refreshments and performs housekeeping duties in cafe and Service lounge.
  • Communicates with callers and visitors in a professional, friendly, and efficient manner.
  • Drives vehicles to and from service areas and lot as needed.
  • Responsible for assisting customers with loaner vehicles.
  • Schedules service appointments.
  • Understands and follows receptionist processes and procedures.
  • Assists with dealership duties as requested.

Exposure to both indoor and outdoor elements, entering and exiting buildings, and transportation mode during all seasons

All applicants must be at least 19 years old and able to pass pre-employment testing to include background checks, drug test, MVR, and valid driver's license of at least 3 years.



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