Counter Sales Associate

1 month ago

South Bend, United States DAIKIN COMFORT TECHNOLOGIES NORTHEAST, I Full time
Job DescriptionJob Description

Williams Distributing, a member of Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Counter Sales Associate position. The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. Continuously increase sales while increasing overall customer satisfaction. The CSR is responsible for meeting established sales quotas. Must be knowledgeable of the organization’s policies, procedures, practices, products, and services.

May include:

  • Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered.
  • Support branch sales including the new business component by through active Dealer communication of new product launches, services, supplies, prices and new products sales and or discounts via outbound calls and in house counter discussions Conduct outbound calls of existing and lost customer accounts.
  • Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products.
  • Provide excellent customer service including product/order information, sales, warranties and returns.
  • Recommend alternate products based on cost, availability or specifications as needed.
  • Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed Coordinate with manufacturing, sales, distribution and vendors regarding shipments.
  • Generate new and repeat sales by providing product and technical information in a timely manner.
  • Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.
  • Provide accurate information regarding availability of in-stock items Conduct cycle counts as required Replenish the show room stock as needed.
  • Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies Coordinate problem resolution with appropriate departments.
  • Daily processing of cash drawer, end of shift count of money, prepare deposit slip and place in safe.
  • Maintain records and prepare reports on sales activities.
  • Periodically reach out to customers to determine satisfaction with the organization, products, and services
  • Monitor competitive activity and trends within territory.
  • Expand knowledge of HVAC products and keep current with latest trends within the industry
  • Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.
  • Understand and follow work instructions, operating procedures, and company policies.
  • Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift.
  • Perform additional projects as assigned

Knowledge & Skills:

  • Effective verbal and written skills – must be able to explain technical parts information clearly and able to communicate with customers and accurately input orders.
  • Effective organizational skills and time management skills including ability to prioritize and multi-task.
  • High level of attention to detail and accuracy and compliance oriented.
  • Ability to establish positive working relationships with internal and external customers and employees.
  • Ability to apply good judgement and strong work ethics and integrity on the job and results driven.
  • Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner.
  • Ability to understand and follow procedures, work instructions and company policies

Experience:

  • 1 – 3 years of progressive customer service experience

Education:

  • High School diploma or GED equivalent, some college preferred.
  • HVAC training a plus

Physical Requirements/Work Environment:

  • Must be able to perform essential responsibilities with or without reasonable accommodations
  • May travel occasionally to customer sites, training events, company related meetings, etc. – estimated 20%

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities

  • Counter Sales Associate

    3 months ago

    South Bend, United States Temperature Equipment Corporation Full time

    Job DescriptionCounter Associate w/Sign on Bonus! Temperature Equipment Corporation (TEC), a WATSCO (WSO) Company, has been an industry leader known for technical expertise, value, best-in-class product availability, and driving customer loyalty for nearly 90 years and counting. TEC is also the Midwestern states largest distributor of air conditioning,...

  • Counter Sales Associate

    1 month ago

    South Bend, United States Goodman Global Full time

    Williams Distributing, a member of Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Counter Sales Associate position. The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax,...

  • Counter Sales

    4 weeks ago

    South Bend, United States Fisher Auto Parts Full time

    DescriptionFederated/Fisher Auto Parts, Home of the Parts Professionals! Providing world class customer service and reliable auto parts and accessories for over 85 years! Fisher Auto Parts' employees are one of the key ingredients to our success - past, present and future. Fisher has many different career and employment opportunities, as well as benefits to...

  • Will Call Counter Sales

    2 months ago

    Bend, United States Consolidated Supply Full time

    Will Call Counter Sales Why be ordinary when you could be extraordinary? Are you looking to join a company that celebrates their employees each year, listens to their employees and knows you're not a number? If you have a want to learn and a commitment to customer service, then this is the position for you. Competitive wages with annual performance and wage...

  • Counter Sales

    4 weeks ago

    Great Bend, United States Stanion Full time

    Counter Sales/Inside Sales Stanion Wholesale Electric Co., Inc. Great Bend, KS—103 Full Time Benefits Paid Time Off Paid Holidays Health Insurance Dental Insurance Vision Insurance Section 125 Cafeteria Plan Group Life and AD&D Short-Term Disability Long-Term Disability 401(K) & 401(K) Roth Educational Programs Employee Assistance Program Wellness...

  • Senior HVAC Counter Sales Service Associate

    7 days ago

    Bend, United States Johnstone Supply Full time

    Job Type Full-time Description WHO WE ARE Johnstone Supply - The Founders Group is a 3rd generation family-owned leading wholesale distributor for heating, cooling, and refrigeration supplies and equipment. We are locally owned and operate across 5 states as one of the nation's largest HVAC/R distributors. Johnstone Supply offers superior customer service,...

  • Senior HVAC Counter Sales Service Associate

    2 weeks ago

    Bend, United States G-A-P Supply Corp Johnstone Portland Full time

    Job DescriptionJob DescriptionDescription:WHO WE AREJohnstone Supply - The Founders Group is a 3rd generation family-owned leading wholesale distributor for heating, cooling, and refrigeration supplies and equipment. We are locally owned and operate across 5 states as one of the nation's largest HVAC/R distributors. Johnstone Supply offers superior...

  • Counter Associate

    3 weeks ago

    South Portland, United States F.W. Webb Full time

    Job DescriptionJob DescriptionF.W. Webb, the Northeast's largest wholesale distributor of plumbing, heating, HVAC and industrial supplies is seeking a full-time Counter Associate at its South Portland, ME location.Responsibilities: Greet customers and create a positive FW Webb experienceAssist customers with placing orders and checking inventoryPull,...

  • Counter Associate

    3 months ago

    South Portland, United States F.W. Webb Full time

    Job DescriptionJob DescriptionF.W. Webb, the Northeast's largest wholesale distributor of plumbing, heating, HVAC and industrial supplies is seeking a full-time Counter Associate at its South Portland, ME location.Responsibilities: Greet customers and create a positive FW Webb experienceAssist customers with placing orders and checking inventoryPull,...

  • Counter Sales Representative

    2 months ago

    South Dennis, United States MidCape Home Centers Full time

    Mid-Cape Home Centers traces its roots back to 1895, and today supplies professional builders, remodelers and homeowners in Massachusetts' South Shore, Cape Cod and the Islands with lumber and specialty building materials from its six locations in the southern coastal region of Massachusetts.US LBM provides a wide range of building materials to...

  • Warehouse Associate

    4 days ago

    South Bend, United States River Bend Hose Specialty, Inc. Full time

    Job DescriptionJob DescriptionCompany OverviewRiver Bend Hose Specialty is a value-added industrial distributor/manufacturer, that has been serving the Michiana and broader region for over 40 years. Our goal is to continue to establish and maintain our respected reputation with our customers and suppliers as a leader in the distribution and repair of quality...

  • Commission Sales Associate

    2 months ago

    South Bend, United States Slumberland Furniture Full time

    Full-time income average of $48,000 a year with potential earnings up to six-figures!Commission pay structure with guaranteed minimum - no draw.Since day one, back in 1967, Slumberland Furniture has valued love, dignity, and respect. Being a family-owned company, we are proud to offer a kind, friendly, and supportive atmosphere where we share a common goal....

  • Parts Counter

    1 week ago

    South Jordan, United States Riverton Chevrolet Full time

    Job DescriptionJob DescriptionRiverton Chevrolet Parts Department Is still growing, and looking for a Parts Counter Person.      Riverton Chevrolet has been Family Owned and Operated since 1922.  We are the oldest family owned and operated dealership in Utah.  Job DescriptionArrive to work on time and be prepared to work before shift starts.Fulfill...

  • Retail Sales-Stock Associate

    3 months ago

    South Bend, United States Sky King Fireworks Full time

    Retail Sales-Cashier-Stock Associate: Sky King Fireworks of South Bend, IN is seeking seasonal retail sales- stock associates to work stocking & merchandising our South Bend showroom, while providing exemplary customer service! Come work with us for the exciting 4th of July season! We look forward to reviewing your application! Starting Pay: $15.00 per...

  • Customer Service Associate

    3 months ago

    Bend, United States SRS Distribution Full time

    Customer Service Associate page is loaded **Customer Service Associate** **Customer Service Associate** locationsBend, OR time typeFull time posted onPosted 12 Days Ago job requisition idREQ13811 At Roofline Supply , an SRS Distribution company, the Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside...

  • Auto Parts Counter Pro

    3 months ago

    South Deerfield, United States CARQUEST Auto Parts Full time

    Genden Auto Parts is a family-owned and operated business, offers flexible working hours and supports growth opportunities throughout the company. We are seeking an experienced Auto Parts Counter Pro to join our team. As an Auto Parts Counter Pro, you will be responsible for assisting customers with their automotive parts needs and providing exceptional...

  • Auto Parts Counter Pro

    3 months ago

    South Deerfield, United States CARQUEST Auto Parts Full time

    Genden Auto Parts is a family-owned and operated business, offers flexible working hours and supports growth opportunities throughout the company. We are seeking an experienced Auto Parts Counter Pro to join our team. As an Auto Parts Counter Pro, you will be responsible for assisting customers with their automotive parts needs and providing exceptional...

  • Auto Parts Counter Pro

    3 months ago

    South Deerfield, United States Carquest Auto Parts Full time

    Job DescriptionJob DescriptionGenden Auto Parts is a family-owned and operated business, offers flexible working hours and supports growth opportunities throughout the company.We are seeking an experienced Auto Parts Counter Pro to join our team. As an Auto Parts Counter Pro, you will be responsible for assisting customers with their automotive parts needs...

  • Urban Outfitters Sales Associate

    4 weeks ago

    South Bend, United States Urban Outfitters Full time

    Location: This position is located at 1234 N Eddy St, South Bend, Indiana, 46617 United States Role Summary: A Sales Associate contributes to driving sales through providing a genuine experience to each customer. Role Responsibilities: Brand Experience Acts as a brand representative reflective of the company values Initiates conversation, shares advice and...

  • Sales Associate

    1 month ago

    Bend, United States Rack Room Shoes Full time

    25201 Part Time Rack Room Shoes Job Description SummaryAdhere to and practice the company's service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness of...