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Warehouse Associate

3 months ago

American Fork, United States AHF LLC Full time
Job DescriptionJob Description

Do you want to be part of creating beauty that lasts for generations? Are you seeking a company that values Transparency, Ownership, Unity, Grit & Hustle? Do you crave being part of a TOUGH winning team in a growth-oriented environment?

AHF Products is a leader in innovative flooring products and solutions with a family of strong brands serving the residential and commercial markets. With decades of experience in award-winning wood flooring design, innovation, product development, manufacturing, and service, we improve the quality of people’s lives through great products and a deep commitment to outstanding customer service. We are headquartered in Mountville, Pennsylvania with a global manufacturing footprint employing thousands of people worldwide.

We believe that business is personal. With a deep-rooted belief in the power of teamwork and trust, we consider our staff, customers, and suppliers as true partners. We pledge to deliver reliable, consistent, and best-in-class products, services, and support. We look for people who aren’t afraid to act on ideas, commit the courage to drive successful outcomes and have fun along the way. If these ideals appeal to you, you are going to want to join our team

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

  • Be able to communicate effectively with co-workers and customers.
  • Being comfortable working on a computer is required.
  • Follow quality service standards and comply with procedures, rules and regulations.
  • Process, package and ship orders accurately and on a timely manner.
  • Organize stocks and maintain inventory and supply.
  • Must be able to accurately examine incoming and outgoing shipments to vendors, customers, and etc.
  • Receiving and unloading shipping containers.
  • Restocking shelves by forklift, man lift, or by hand. Stocking pallets. Use ladders while carrying materials to restock shelves.
  • Maintaining a clean work environment.
  • Assisting with Inventory Control, as needed.
  • Check, verify, and fill customer invoices in the system.
  • Have an energetic, outgoing, and friendly manner.
  • Abide by all company safety and hygiene regulations.
  • Be willing to learn new tasks and responsibilities and must be able to adapt to change.
  • Take initiative, and work well with minimal supervision.
  • Ensure all customers receive excellent customer service.
  • Ability to solve customer problems with shipments and orders.
  • Process customer orders accurately.
  • Update order status for customers.
  • Maintain the open order, PO’s, quote reports.
  • Schedule delivery and reminder calls.
  • Call customers to communicate order status and ETA’s quickly.
  • Complete projects or assignments as delegated by the manager or supervisor.
  • Back up for other positions within the customer service department when needed.
  • Keeps products organized and inventory rotated as necessary.
  • Processes paperwork necessary for transferring inventory to maintain proper inventory documentation.
  • Other duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES:

  • Communicate effectively with the warehouse department regarding order status in staged areas
  • Computer Skills.
  • Maintaining positive communication skills at all times.
  • Distribution environment experience preferred.
  • Pass background check, pre-employment drug screen and physical test.

QUALIFICATIONS:

  • Must be at least 18 years of age.
  • Must be forklift certified.
  • High school diploma or equivalent.
  • Excellent organizational skills with attention to detail.
  • Strong problem-solving skills.
  • Positive attitude and strong work ethic.
  • Good interpersonal skills in dealing with employees.
  • Must be able to work overtime as necessary.
  • Must pass mandatory pre-employment drug test, physical, and criminal background check.

PHYSICAL DEMANDS

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Working in extreme weather conditions (hot and cold).
  • You will be expected to lift up to 50-75 pounds.
  • Working outside for a certain period of time.

MENTAL DEMANDS

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Think analytically
  • Make decisions
  • Develop options and implement solutions
  • Work with a team
  • Maintain regular and punctual attendance (consistent with ADA and/or FMLA)
  • Attention to detail
  • Communicate effectively
  • Multitask in a fast pace environment
  • Work with a Sense of Urgency

AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.