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Service Advisor

2 months ago

Schaumburg, United States GreatWater 360 Auto Care Full time
Job DescriptionJob DescriptionDescription:

GreatWater 360 Auto Care is looking for a solid Automotive Service Advisor / Service Writer with a great attitude who takes pride in their work to deliver exceptional customer service to both our existing and our growing customers who is seeking to advance and grow. In this role you would be supporting multiple shops within the district near Schaumburg, IL. All of our shops are part of a larger network of shops supported by GreatWater 360 Auto Care. This partnership gives our shops a leg up on the competition by providing access to programs, resources, technology, training, and teammate benefits that a typical local shop could not match. All while fostering the local shop culture.


HERE’S WHAT WE PROMISE OUR TEAMMATES…

  • GOOD PAY AND BENEFITS – We offer a GREAT pay plan that includes performance-based bonuses so that you get rewarded for your hard work Our top advisors can earn $100,000+ per year We also offer a ZERO Contribution Health Plan option available on Day 1, and a 401K with employer match.
  • HEALTHY WORK-LIFE BALANCE – Paid Time Off, Paid Holidays and a 5-Day Work Week - we close on nights and weekends to promote a healthy work-life balance.
  • TRAINING/CAREER ADVANCEMENT - We are big on personal growth and continuing education for our team is one of our priorities. We sponsor both onsite and offsite training that will make you worth more in the industry and increase your skills.


If you are an experienced Automotive Service Advisor / Service Writer that strives to build a lasting relationship with each customer based on trust by creating a pleasant and memorable experience at every point of contact for the customer all while working with a great group of highly motivated and dedicated teammates. If you are looking to grow, enjoy being appreciated, respected and well-compensated for your knowledge and skills, then this opportunity is for you

Requirements:
  • Willing to commit to building the customer experience and a shop reputation for honesty, transparency, and outstanding work.
  • MUST HAVE at least 1 or more years’ Service Writer/Advisor experience or other experience that closely matches the Service Advisor responsibilities.
  • Develops a great working relationship with the Technicians that is founded on respect.
  • Strong customer service skills.
  • MUST HAVE 1 or more years’ experience in a sales role or demonstrates an ability to sell and lead.
  • Willing to travel to multiple shops within the district. (Travel is reimbursed.)

Salary Description:

$17 - $24.50 per hour plus the districts average monthly earned incentives