Experienced Bicycle Technician

2 weeks ago

Davis, United States Ken's Bike-Ski-Board Full time
Job DescriptionJob Description
Summary

The area's top cycling store is looking for one highly motivated and skilled, experienced Bicycle Technician. A passion for cycling, knowledge of bicycle mechanics and bicycle parts, and a proactive and problem solving attitude are qualities at the top of our list
In this job you will
  • Assemble and prepare bikes for sale.
  • Perform a variety of service functions on new and used bikes.
  • Provide one of a kind customer service through direct and detailed interaction with customers.
  • Handle warranty claims and solve other complex problems.
  • Supervise and teach less-experienced technicians.
You are
  • Dependable
  • Detail-oriented
  • Adaptable
  • Proactive
  • Positive
  • People-oriented
  • Problem solver
Requires two or more years of increasingly responsible full-time work experience in a top-level bicycle shop.

Duties

Duties include but are not limited to:
  • Apply shop standards in the assembly and repair of all types of bicycles and related products.
  • Perform quality control on the completed work of other technicians; teach or coach as necessary.
  • Meet or exceed shop production standards.
  • Complete paperwork accurately and fully (record parts used, work performed and complete pricing of job ticket) and process to next status or location.
  • Record and report any deficiencies not addressed by the repair work being done to the customer and or the appropriate leader.
  • Assist customer in the sale or repair process by sharing product and technical knowledge as appropriate.
  • Operate cash register as necessary.
  • Report or record replacement parts inventory and supply shortages to the General Manager.
  • Maintain shop cleanliness including bench and common workspace.
  • Assemble, tune and test ride new bicycles.
  • Install, repair, and replace components and accessories, from cranksets to spokes to saddles and lighting systems.
  • True wheels radially, laterally and to spoke tension specifications.
  • Install and adjust brakes and brake pads on rim brakes and disc brakes. Install and bleed hydraulic disc brake systems.
  • Adjust, repair and rebuild bicycle suspension components.
  • Evaluate, adjust and replace drivetrain components such as chains, cassettes, derailleurs and shifters.
  • Replace or install tires, tubes, tire liners and tubeless tire systems of all kinds.
  • Clean and lubricate bicycle parts.
  • Other duties as needed/ assigned.


Requirements

In all candidates, we're looking for:
  • Two years' experience working as a technician/mechanic in a top-level bicycle shop
  • Skill at building, maintaining and repairing modern and older bikes, including electric-assisted bicycles (e-bikes)
  • Excellent reference/s from previous employer/s
  • Interest in working in a team environment committed to providing excellent sales and service experience while increasing sales through service
  • Strong attention to detail
  • Ability to use Point of Sale, timekeeping, scheduling and other common business software on networked computers.
  • Ability to maintain open and positive relations with employees and customers
  • Interest in developing own skills and knowledge
  • Availability to work a flexible schedule including some evenings and weekends
  • Ability to periodically lift 40 pounds
  • Completion of online application at www.kensbikeski.com/about/job-application-pg222.htm


Nice To Haves

The best candidates will also have:
  • Personal experience riding bikes: commuting, family, road racing, mountain biking, gravel, long-distance touring, etc (depth of experience in at least two of these)
  • Experience riding, building and servicing electric-assist bicycles (e-bikes)
  • Experience rebuilding and tuning bicycle suspension systems
  • Experience servicing hydraulic brake systems
  • Experience installing, servicing and troubleshooting electronic shifting systems
  • Advanced product and service training from major manufacturers including Sram, Shimano, Bosch and Specialized
  • Management experience in a busy, successful bicycle store


Benefits

We Offer Our Employees:
  • A fun, healthy and rewarding work environment
  • Competitive wages
  • Flexible scheduling
  • Bonus opportunities
  • Health, Dental Vision insurance
  • Paid vacation
  • Jury Duty, Family and other types of leave

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