Director of IT Operations

2 weeks ago


Cleveland, United States Flexjet Full time
Job DescriptionJob Description

Position Summary

Flexjet is currently seeking a Director of IT Operations who will be responsible for driving strategic technology initiatives and overseeing the planning, implementation and maintenance of technology operations while ensuring the effective and efficient delivery of IT Services. Our team has opportunities to work with varied departments for multiple brands across the private aviation industry.

Duties & Responsibilities

  • Supervising and ensuring the IT Services, data center operations, service delivery, and software architects meet customers’ needs and align with organizational goals and objectives.

  • Manage the technology operations of the organization.

  • Maintains a highly competent staff to meet the objectives and strategies of the organization.

  • Maintains a high level of service management.

  • Develop and maintain relationships with technology vendors and partners.

  • Ensure that the organization is compliant with all relevant technology regulations and standards.

  • Responsible for delivering large multi-layered software initiatives impacting multiple business units.

  • Manage day to day activities of direct and indirect reports.

  • Work with the IT leadership team on the service portfolio, governance, prioritization of resources, technical debt remediation, infrastructure modernization, compliance with the security strategy and compliance to enterprise architecture standards.

  • Identify, interview, and on-board new individuals for open positions on the team.

Education & Experience

  • 10+ years managing technology and operations experience.

  • Experience implementing and deploying complex and integrated information systems.

  • Proven experience in technology operations management, including infrastructure, systems development, and IT support.

  • Bachelor’s Degree in computer science, Information Technology or related field.

  • Experience working with Agile methodology.

  • Experience in managing large projects including setting deadlines, identifying interdependencies, communicating with stakeholders, gathering requirements, and setting expectations.

Required Skills & Qualifications

  • Champion a customer-centric approach to service delivery, ensuring timely resolution of user issues and inquiries. Monitor customer satisfaction metrics and implement corrective actions as needed.

  • Ability to quickly learn new concepts and software as necessary.

  • Ability to adapt quickly to an existing, complex environment.

  • Candidate should be self-motivated, independent, and exhibit relationship management skills.

  • Strong analytical and problem-solving abilities with exceptional attention to detail.

  • Well-developed interpersonal skills that promote and foster a team culture.

  • Candidate should drive towards team solutions instead of independent heroism

  • Possess excellent organizational skills, and communication skills both written and verbal.



  • Cleveland, United States CHAWLA POINTE LLC Full time

    Job Description Job Description A director of hotel operations typically has a wide range of responsibilities, which can include: Managing the budget for each department within the hotel to ensure that expenditures are reasonable and within industry standards Developing marketing plans to promote the hotel to potential customers using a variety of methods...


  • Cleveland, United States CHAWLA POINTE LLC Full time

    Job Description Job Description A director of hotel operations typically has a wide range of responsibilities, which can include: Managing the budget for each department within the hotel to ensure that expenditures are reasonable and within industry standards Developing marketing plans to promote the hotel to potential customers using a variety of methods...


  • Cleveland, United States Chawla Pointe LLC Full time

    Job DescriptionJob DescriptionA director of hotel operations typically has a wide range of responsibilities, which can include:Managing the budget for each department within the hotel to ensure that expenditures are reasonable and within industry standardsDeveloping marketing plans to promote the hotel to potential customers using a variety of methods such...

  • Director of Operations

    2 months ago


    Cleveland, United States Chawla Pointe LLC Full time

    Job DescriptionJob DescriptionA director of hotel operations typically has a wide range of responsibilities, which can include:Managing the budget for each department within the hotel to ensure that expenditures are reasonable and within industry standardsDeveloping marketing plans to promote the hotel to potential customers using a variety of methods such...


  • Cleveland, United States Senior Transportation Connection Full time

    Job Description Job Description PLEASE READ THIS DESCRIPTION THOROUGHLY. INTERESTED APPLICANTS MUST SUBMIT A COVER LETTER AND RESUME TO: HR@RIDESTC.ORG. TELL US HOW YOU HEARD ABOUT THE POSITION AND YOUR SALARY REQUIREMENTS: Summary: Supports executive leadership by managing day-to-day operations of the organization. Implements operational policies,...


  • Cleveland, United States Senior Transportation Connection Full time

    Job DescriptionJob DescriptionPLEASE READ THIS DESCRIPTION THOROUGHLY. INTERESTED APPLICANTS MUST SUBMIT A COVER LETTER AND RESUME TO: HR@RIDESTC.ORG. TELL US HOW YOU HEARD ABOUT THE POSITION AND YOUR SALARY REQUIREMENTS: Summary: Supports executive leadership by managing day-to-day operations of the organization. Implements operational policies, objectives...


  • Cleveland, United States Reach Recruiting Full time

    Regional Director Of Operations Job Description We are seeking a professional, polished, and driven Regional Director of Operations to provide strategic leadership and oversight for our multi-unit restaurant group. As a dedicated team, we are looking for someone who wants to play a pivotal role in our major expansion and drive the success of our restaurants....


  • Cleveland, United States Chick-fil-A Full time

    Chick-fil-A - Immediate Director of Operations In Training Are you ready to lead a team with a passion for service and excellence? Do you thrive in a dynamic environment that values growth and leadership development? Chick-fil-A is a family-owned restaurant company known for its original chicken sandwich and commitment to serving local communities. We are...


  • Cleveland, United States NPAworldwide Full time

    Director of Operations Summary: Responsible for the leadership & management of a world class aerospace manufacturing operation. Manage, direct, and implement operations' strategies and objectives to ensure the achievement of the company's goals. Specifically, all manufacturing operations' functions focusing on safety, on-time delivery, quality, and product...


  • Cleveland, United States CanMar Full time

    Job Description The Director of Operations is accountable for meeting production demand that supports corporate top-line revenue while improving efficiency to bottom-line growth. This position is responsible for all day-to-day manufacturing operations, including purchasing, production planning, manufacturing, and shipping of quality products with continuous...


  • Cleveland, United States Goodwin Recruiting Full time

    To Apply for this Job Click HereAre you a Fast Food or Fast-Casual Director of Operations or a Multi-Unit Manager who is looking for a new concept to grow with and make your mark? Are you a go-getter who is not scared to work shoulder-to-shoulder with your staff? Can you elevate performance to have the best service and product out there? If you are a...


  • Cleveland, United States Case Western Reserve University Full time

    Job Description POSITION OBJECTIVE The academic research center focuses on the complex interplay between environmental drivers and population health outcomes. Specializing in boundary-spanning and collaborative research, training, and practice focused on achieving health equity through food systems transformation and environmental justice. Placing special...


  • Cleveland, United States Case Western Reserve University Full time

    Apply for Job Job ID 12568 Location Case Main Campus Full/Part Time Full-Time Regular/Temporary Regular Add to Favorite Jobs Email this Job Job Description POSITION OBJECTIVE The academic research center focuses on the complex interplay between environmental drivers and population health outcomes. Specializing in boundary-spanning and collaborative...


  • Cleveland, United States Flexjet Full time

    Current job opportunities are posted here as they become available. Flexjet is currently seeking a Director of IT Operations who will be responsible for driving strategic technology initiatives and overseeing the planning, implementation and maintenance of technology operations while ensuring the effective and efficient delivery of IT Services. Our team has...


  • Cleveland, United States KA Recruiting Inc. Full time

    Laboratory Director or Director of Technical Operations opening at a state-of-the-art laboratory located outside of Cleveland, Ohio! This organization is looking for a hands on AND seasoned laboratory director to help them build their team of supervisors and technologists and technicians. This is a unique opportunity for any laboratory leader to be able to...


  • Cleveland, United States Western Dental & Orthodontics Full time

    Overview Our Company is looking for a bright, motivated District Manager (Practice Development Manager). The Practice Development Manager will lead a region of our offices with the primary responsibility of ensuring financial, operating and patient care excellence. This position has accountability for key financial and operating results within the region and...


  • CLEVELAND, United States Sodexo Full time

    Unit Description: You are a strategic, innovative facilities leader ready to help clients optimize their business! Sodexo is seeking a Director 3, Facilities Operations providing operations, maintenance, repairs and minor construction for University Hospitals Cleveland Medical Center in Cleveland, OH.  The Director of Facilities Operations is...


  • Cleveland, United States The Sherwin-Williams Company Full time

    The Sherwin-Williams Company IT Director, Portfolio and Operations Management Cleveland , Ohio Apply Now The IT Director, Portfolio & Operations Management will be focused on maximizing business value within Digital Technology for enterprise-delivered services. They will be responsible for the process of portfolio and program management for...


  • Cleveland, United States Jewish Federation of Cleveland Full time

    The Jewish Federation of Cleveland is embarking on its first multi-year transformation of their financial business systems. To help ensure the success of this transformation, the Federation has created this new position – Director, Finance Business Systems – to support the design, migration, and change enablement efforts; as well as the ongoing...


  • Cleveland, United States Boys & Girls Club of Cleveland Full time

    New Position Opening- Urgently Hiring! Boys & Girls Clubs of Northeast Ohio (BGCNEO) is seeking a dynamic and experienced Assistant Club Director to oversee daily operations of a Club location in NORWALK, OH (Huron County). Position reports to an Are Director, Assistant, Youth, Operations, Education