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Hotel Front Desk Agent
1 week ago
- Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
- Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
- General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
- Connect with the housekeeping department to ensure guest accommodations are ready
- Field customer complaints when necessary
- Comfortable taking telephone calls and mitigating stressful situations
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
- 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
- Exhibits working knowledge of Microsoft Office and reservation management systems
- High school diploma, GED, or equivalent
Off I-440, we're steps from Crabtree Valley Mall and three miles from the North Carolina Museum of Art. Meredith College and NC State University can be reached in 10 minutes, and Raleigh-Durham International Airport is only 10 miles from our door.
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Hotel Front Desk Agent
1 week ago
Raleigh, United States Homewood Suites Raleigh Full timeWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication...
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Hotel Front Desk Agent
6 days ago
Raleigh, United States Homewood Suites Raleigh Full timeDescription We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant...
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Hotel Front Desk Agent
7 days ago
Raleigh, North Carolina, United States Homewood Suites Raleigh Full timeWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication...
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Hotel Front Desk Agent
1 week ago
Raleigh, United States Homewood Suites Raleigh Full timeWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication...
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Front Desk Agents
3 weeks ago
Raleigh, North Carolina, United States Renaissance Raleigh North Hills Hotel Full timeRenaissance Raleigh North Hills Hotel is looking for Front Desk AgentsShift: Must have a flexible work schedule to include working nights, weekends, and holidays.We are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the...
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Front Desk Agents
4 weeks ago
Raleigh, North Carolina, United States Renaissance Raleigh North Hills Hotel Full timeRenaissance Raleigh North Hills Hotel is looking for Front Desk AgentsShift: Must have a flexible work schedule to include working nights, weekends, and holidays.We are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the...
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Hotel Front Desk Associate
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Hotel Front Desk Associate
3 weeks ago
Raleigh, United States Sree Hotels Full timeWe offer Daily pay! Access up to 50% of your earned wages after every shift.The Courtyard & Residence Inn by Marriott, a dual brand hotel located in the Brier Creek area of Raleigh, is looking for experienced Front Desk Associates to serve as our guests' first point of contact and manage all aspects of their accommodation. We have full time and part time...
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Front Desk Agent
4 weeks ago
Raleigh, North Carolina, United States Raleigh Marriott City Center Full timeFront Desk & Guest CareWe are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy...
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Front Desk Agent
3 weeks ago
Raleigh, United States Raleigh Marriott City Center Full timeDescriptionFront Desk & Guest CareWe are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If...
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Front Desk Agent
3 weeks ago
Raleigh, North Carolina, United States Raleigh Marriott City Center Full timeFront Desk & Guest CareWe are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy...
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Raleigh, United States Aimbridge Hospitality Full timeJob Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
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Front Desk Agent
4 weeks ago
Raleigh, United States Aimbridge Hospitality Full timeJob Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
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Front Desk Agent
3 weeks ago
Raleigh, United States Aimbridge Hospitality Full timeJob Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
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Front Desk Agent
3 weeks ago
Raleigh, United States Aimbridge Hospitality Full timeJob Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
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Front Desk Agent
4 weeks ago
Raleigh, United States Hyatt House Raleigh North Hills Full timeDescriptionFront Desk & Guest CareWe are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If...
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Front Desk Agent
3 weeks ago
Raleigh, United States Hyatt House Raleigh North Hills Full timeDescriptionFront Desk & Guest CareWe are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If...
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Front Desk Agent
4 weeks ago
Raleigh, North Carolina, United States Hyatt House Raleigh North Hills Full timeFront Desk & Guest CareWe are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy...
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