Banquet Captain

Are you seeking a new position in the hotel industry where you can demonstrate your supervisory abilities? Our busy hotel is looking for a banquet captain who is uncompromising in their commitment to client satisfaction and offering an excellent banquet event experience for our guests. You'll interact with guests and staff directly to ensure banquet success. We require someone with exceptional leadership abilities to supervise banquet employees and ensure the best quality of hotel services. Our ideal candidate has at least three years of experience in the banquet industry. Apply today if this sounds like an exciting opportunity

$16 - $17 hourly

• Relay all event orders to on-site banquet staff members so they are made aware of their duties and responsibilities

This position reports to the Banquet Manager. The Banquet Captain is responsible for ensuring proper setup for functions and coordinating banquet staff during food and beverage service. Primary responsibilities include:

• Assist the Banquet Manager in the complete operation of the Banquet Department
• Coordinates every aspect of the Banquet staff during all food and beverage service
• Assign banquet waitstaff and set up staff with tasks before a function begins
• Manage banquet wait staff break and work schedules to make sure functions are properly staffed
• Supervise banquet staff to ensure they are operating effectively and efficiently to ensure customer satisfaction
• Manage banquet staff to ensure end-of-day cleanup and preparations for the next day
• Manage room setup prior to the function and breakdown
• Create a Captain’s report for any function with food or beverage
• Check the setup of the room with 100% accuracy to BEO within the specified time period prior to the function start time
• Check food and beverage with 100% accuracy within the specified time period prior to function start time
• Complete Food and Beverage Reports and Restaurant Checklists, when applicable

• Over 3 years experience managing a team in a hospitality role, preferably in a food service capacity
• High school diploma, GED, or equivalent experience. Higher education degree in hospitality or hospitality management is a plus
• Proven customer service experience as a manager; strong guest-focused mentality
• Excellent communication skills for working with clients and other team members
• Possess excellent computer skills, especially MS Office -Word, Excel, and Powerpoint

• At least 1 year in a supervisory role in hospitality or banquet service

The premier conference and event center in the market. The hotel consistently provides quality service to a wide range of diverse guests and groups. With 300 rooms and 32,000 square feet of event space, the Crowne Plaza Executive Center is the optimal location for high-volume events, while the well-planned flexible space offers smaller groups more intimate options.

Our hotel group is a leading hospitality company with three properties located in Louisiana and Tennessee. We are dedicated to providing exceptional experiences for our guests through high-quality accommodations, top-notch service, and exciting events.