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Trucking Dispatch Assistant/Customer Service
2 months ago
MINIMUM REQUIREMENTS:
- 4 year HS degree or equivalent
- 1 year Business Google Workspace Experience (Business Gmail, Google Sheets, Google Drive)
- 1 year experience in trucking/dispatch field
- Typing on standard QWERTY keyboard of at least 40wpm
BONUS REQUIREMENTS:
- 1 year experience with Portpro
- 1 year experience and knowledge with Long Beach terminals
DESCRIPTION:
You are expected to perform the following duties:
- Answer all emails from customers regarding appointment status, delivery dates, empty return dates, delivery appointments, etc.
- Perform all order entries into Port Pro
- Answer all phone calls from customers
- Update any PODs or waiting time to customers with proof documents in a timely manner
- Coordinate with main dispatch to assist any aspect of customer service
Must be a quick thinker and problem solver. Must be able to handle pressure under a fast paced environment.
COMPENSATION:
$20/HR+ DOE