Patient Account Representative

2 weeks ago


Voorhees Township, United States Onsite Neonatal Partners, inc Full time
Job DescriptionJob DescriptionOnsite Neonatal Partners, located in Voorhees, NJ, is a national 24/7 in-house neonatology practice that partners with leading hospitals across the country to develop and manage neonatology programs that focus on quality patient care.

Onsite is looking for a dedicated, full-time, 40-hour/week Patient Account Representative to join our team. Onsite Neonatal Partners offers a hybrid work option after 90 days, a comprehensive benefits package including medical, dental, vision, disability, 401K, life insurance, and much more, along with generous PTO.

The ideal Representative maintains a positive attitude, is self-motivated and detail-oriented, and has excellent problem-solving skills to ensure the success of individuals and the organization. Our Patient Account Representative acts as a liaison between Onsite Neonatal and patients and payers for all post-care matters related to account resolution.

Responsibilities include:

Follow up on submitted medical claims for payment

  • Meet productivity standards as assigned by management
  • Contact insurance companies and other payers
  • Contact patients for payments
  • Establish payment plans with patients
  • Utilize various insurance and hospital websites/portals
  • Monitor unpaid claims and take appropriate action to obtain payment
  • Resolve disputes with insurance companies
  • Report denial trends to management

Our ideal candidate will have computer skills, use, navigation, and proficiency in Microsoft Office. Knowledge of benefits is a plus but not required. Excellent customer service and organizational skills are required.





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