Guest Experience Specialist

3 weeks ago

Denver, United States VO Med Spa - Colorado Full time
Job DescriptionJob DescriptionAbout V/O Lowry
At V/O we believe in providing our guest with an exceptional experience in a warm and welcoming environment. We run by the platinum rule, treat others the way THEY want to be treated.

We offer services, treatments and products that are proven to get the results our guests desire. Our highly-knowledgeable staff is driven to help our guests achieve their self-beautification and wellness goals by providing them with the product and services insights they need to make the best decision possible.

Our highly educated expert team of medical professionals and practitioners understand that everyone has unique needs. Therefore, our team focused on meeting the needs of our guest by creating individualized treatment plans. V/O Med Spas commitment to our guests is to be different than any medical spa our guests have experienced.

We are a team-oriented spa, and believe in maintaining a fun and safe work environment which supports both individual and team growth and development.

The Position
Summary: The Guest Experience Specialist is responsible for ensuring that the guest has an exceptional experience from the moment they call on the phone or walk through the door. They are responsible for ensuring all guests are scheduled accurately and receive their services in a timely and professional manner. The Guest Experience Specialist must embody V/Os core values and reflect them through their interactions and behaviors. Guest Experience Specialists must continually work to meet Guest expectations by responding to Guest questions and inquiries, managing the Guest intake process, ensuring a clean and organized work space, providing excellent communication and administrative services, supporting the sales process, will be required to make phone calls, text messages, and doing other marketing events and/or outreach designated by the Spa Manager, and representing the V/O Med Spa brand at the highest level.

Qualifications:
Possess a thorough knowledge of spa services
Have excellent interpersonal skills and customer service orientation
Possess excellent cleanliness and sanitation skills
Comfortable consulting patients regarding cosmetic and non-cosmetic treatment options, techniques and treatment plans

Essential Skills/Characteristics:
Organized
Responsive
Adaptive, flexible and able to multitask
Continuous improvement mentality
Effective communication
Time management/self-management
Ethical
Positive attitude
Enthusiastic
Team orientation
Empathetic
Honesty
Trustworthy
Outgoing
Problem solver
Responsible
CRM experience (Zenoti experience helpful)

Physical/Mental Requirements:
Ability to lift at least 30lbs
Exposure to blood and bodily fluids, Utilizing proper PPE
Use of manual dexterity, gross motor skills, bi-manual dexterity and fine motor skills

Perks
PTO
Performance-based commission opportunity
Growth opportunities
Company-paid team outings
Continuous training and education

  • Guest Experience Specialist

    2 weeks ago

    Denver, United States CareerBuilder Full time

    Live Fully at Marriott International - #1 Leader in Hospitality At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place. The Courtyard Denver Central Park, located at 7415 E 41st Ave, Denver, Colorado, 80216 is currently hiring a Guest Experience Specialist....

  • Guest Experience Expert

    Found in: beBee S US - 2 weeks ago

    Denver, United States The Westin Denver Downtown Full time

    Additional Information Guest Experience Expert $21/hrJob Number 24067482Job Category Rooms & Guest Services OperationsLocation The Westin Denver Downtown, 1672 Lawrence St, Denver, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren’t just about giving guests a...

  • Guest Experience Expert

    Found in: beBee jobs US - 2 weeks ago

    Denver, Colorado, United States The Westin Denver Downtown Full time

    Additional Information Guest Experience Expert $21/hrJob Number Job Category Rooms & Guest Services OperationsLocation The Westin Denver Downtown, 1672 Lawrence St, Denver, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in...

  • Guest Experience Representative

    Found in: beBee S US - 3 weeks ago

    Denver, United States teamworkonline Full time

    Guest Experience Representative   POSITION SUMMARY: Event Services LLC is always on the lookout for outgoing, motivated, and friendly people to join our Guest Experience team. We aim to provide the ultimate experience for Rockies games, Concerts and other special events held here at Coors Field. If you feel this sounds like you, read on to find out more...

  • Guest Experience Representative

    Found in: beBee jobs US - 2 weeks ago

    Denver, Colorado, United States teamworkonline Full time

    Guest Experience Representative POSITION SUMMARY:Event Services LLC is always on the lookout for outgoing, motivated, and friendly people to join our Guest Experience team. We aim to provide the ultimate experience for Rockies games, Concerts and other special events held here at Coors Field. If you feel this sounds like you, read on to find out more...

  • Guest Experience Representative

    Found in: beBee jobs US - 3 weeks ago

    Denver, Colorado, United States teamworkonline Full time

    Guest Experience Representative POSITION SUMMARY:Event Services LLC is always on the lookout for outgoing, motivated, and friendly people to join our Guest Experience team. We aim to provide the ultimate experience for Rockies games, Concerts and other special events held here at Coors Field. If you feel this sounds like you, read on to find out more...

  • Guest Experience Representative

    Found in: beBee S US - 2 weeks ago

    Denver, United States teamworkonline Full time

    Guest Experience Representative   POSITION SUMMARY: Event Services LLC is always on the lookout for outgoing, motivated, and friendly people to join our Guest Experience team. We aim to provide the ultimate experience for Rockies games, Concerts and other special events held here at Coors Field. If you feel this sounds like you, read on to find out more...

  • Customer Experience Associate

    2 weeks ago

    Denver, United States VASA Fitness Full time

    Job DescriptionPOSITION DESCRIPTION POSITION TITLE:      Member Experience Specialist (MES)FLSA STATUS:           Non-Exempt, HourlyCOMPENSATION:      Base rate is $15.00 per hour + Commission eligibility!SCHEDULE:                Opening shift for weekdays and weekends. JOIN OUR TEAMAt VASA Fitness, we want to create an uplifting...

  • Member Experience Specialist

    Found in: CMP US C2 - 7 days ago

    Denver Jewell & Sher, United States VASA Fitness Full time

    POSITION DESCRIPTION POSITION TITLE: Member Experience Specialist (MES) FLSA STATUS:      Hourly COMPENSATION: Base rate of $18.29 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales!   JOIN OUR TEAM   At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and...

  • Member Experience Specialist

    Found in: Careerbuilder One Red US C2 - 7 days ago

    Denver Jewell & Sheridan CO, United States VASA Fitness Full time

    POSITION DESCRIPTION POSITION TITLE: Member Experience Specialist (MES) FLSA STATUS:      Hourly COMPENSATION: Base rate of $18.29 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales!   JOIN OUR TEAM   At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and...

  • To Go Specialist

    2 days ago

    Denver, United States Yard House Full time

    $14.27 per hour - $19.00 per hour Our To Go Specialists are food experts who are dedicated to providing To Go Service that goes the extra yard. They are responsible for delivering friendly, accurate, sanitary and timely To Go Service so that our guests can enjoy our house in the comfort of their own home. Our House Rules! * We are Fun - Bringing...

  • Guest Services Representative

    3 days ago

    Denver, United States OCI Hospitality Full time

    Job DescriptionJob DescriptionAbout Us:Our hotel is proudly operated by OCI Hospitality. The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of...

  • Guest Environment Expert

    Found in: beBee S US - 6 days ago

    Denver, United States The Westin Denver Downtown Full time

    Additional Information Pay: $21.00/HourJob Number 24064408Job Category Housekeeping & LaundryLocation The Westin Denver Downtown, 1672 Lawrence St, Denver, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren’t just about giving guests a clean room and a freshly made...

  • Guest Environment Expert

    Found in: beBee jobs US - 5 days ago

    Denver, Colorado, United States The Westin Denver Downtown Full time

    Additional Information Pay: $21.00/HourJob Number Job Category Housekeeping & LaundryLocation The Westin Denver Downtown, 1672 Lawrence St, Denver, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a clean room and a freshly made bed....

  • Tue-Go Specialist

    2 days ago

    Denver, United States Ruby Tuesday, Inc. Full time

    The Tue-Go Specialist is responsible for providing fast and friendly service to our Tue-Go guests and support all 3rd Party Delivery orders. ESSENTIAL DUTIES AND RESPONSIBILITIES - Handle all phone calls, order packaging and delivery with a sense of Specialist, High School, Restaurant, Healthcare

  • Member Support Specialist

    2 weeks ago

    Denver, United States VASA Fitness Full time

    Job DescriptionPOSITION DESCRIPTIONPOSITION TITLE: Member Experience Specialist (MES)FLSA STATUS: Non-exempt, hourlyCOMPENSATION: Base rate of $15.00 per hour + $2-4/hr. commission eligibility for memberships and personal training sales!  JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive,...

  • Workplace Experience Specialist

    Found in: Resume Library US A2 - 2 weeks ago

    Denver, Colorado, United States Dynatrace Full time

    Job Description This role is required to be in our Denver, CO office 5 days a week Workplace Experience Specialist / Business Partner  As a part of our global People and Culture Team, the Workplace Experience Team is further enhancing one incomparable and best-in-class workplace environment that fosters employee engagement to drive exceptional business...

  • Property Administrative Specialist

    Found in: beBee S US - 2 weeks ago

    Denver, United States The Westin Denver Downtown Full time

    Additional Information Event Coordinator, Pay: $22.00/hourJob Number 24067474Job Category AdministrativeLocation The Westin Denver Downtown, 1672 Lawrence St, Denver, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur Property Administrative Specialists play an important role...

  • Property Administrative Specialist

    Found in: beBee jobs US - 2 weeks ago

    Denver, Colorado, United States The Westin Denver Downtown Full time

    Additional Information Event Coordinator, Pay: $22.00/hourJob Number Job Category AdministrativeLocation The Westin Denver Downtown, 1672 Lawrence St, Denver, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur Property Administrative Specialists play an important role in a...

  • TUE-GO SPECIALIST

    Found in: Careerbuilder One Red US C2 - 3 days ago

    Denver, CO, USA, United States Ruby Tuesday, Inc. Full time

    The Tue-Go Specialist is responsible for providing fast and friendly service to our Tue-Go guests and support all 3rd Party Delivery orders. ESSENTIAL DUTIES AND RESPONSIBILITIES - Handle all phone calls, order packaging and delivery with a sense of Specialist, High School, Restaurant, Healthcare