Customer Service Representative

4 weeks ago


Winder, United States American Comfort Full time
Job DescriptionJob Description

Who We Are

With over 50 years of combined experience, American Comfort Heating and Cooling is a reputable name in heating, air conditioning, and indoor air quality in Winder, GA, and the Greater Atlanta Metro Area. Summers here in Georgia is notorious for being extremely hot and humid while our winters get surprisingly chilly, too. So, not only do you need a great HVAC system, you need a dependable team to perform all your installation, repair, replacement, and maintenance services.


Pay

  • $18.00-$25.00/hour
  • Starting pay is based on experience and skill


Work Schedule

  • Monday to Friday, 8:00 am - 5:00 pm


Benefits

  • Paid Medical, Dental, and Life
  • Pre-paid Legal Services
  • Uniforms
  • Flexible Schedule
  • PTO and paid vacations
  • Continued Education and Job Training
  • Family Medical Leave
  • Paid Holidays


Responsibilities

  • Provide exceptional customer service, answer questions, and professionally handle complaints and concerns from customers.
  • Day-to-day workflow management
  • Ensure the dispatch board is on schedule and within the set time constraints
  • Strong knowledge of the roadways in the Atlanta metro area
  • Effectively communicate with Technicians: estimated travel time, estimated time to complete work, material and equipment needs, customer and billing requirements
  • Effectively communicate with co-workers, supply houses, and vendors
  • Answer incoming calls/place outbound calls to assist customers and technicians
  • Maintenance Agreement Management and Sales
  • Educate customers on the services and products we offer
  • Participate in company-provided training opportunities
  • Identify and report potential sales opportunities: new system, maintenance contracts, IAQ needs
  • Assist with device setup: iPhone, iPad, and integrated software
  • Assist IT as needed
  • Work with minimal supervision
  • Other duties as assigned

Job requirements

  • Minimum of 1-2+ years of customer service and sales experience
  • Ability to manage time efficiently and multitask
  • Ability to work in a team environment in high-pressure situations
  • Excellent verbal and written communication skills
  • Experience inComputer/data entry skills
  • Experience with Google Maps, Outlook, Excel, and Word
  • Service Titan Experience isgreat, but notrequired
  • Must be able to work occasional evenings, weekends, and holidays as we rotate an on-call schedule
  • Typing skill is aplus
  • Personable and Dependable
  • Able to pass a background check and drug test
  • Must be authorized to work in the U.S.


"We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."




  • Winder, United States 1st Franklin Financial Full time

    Join the 1st Franklin Team as a Recovery Center Customer Service Representative. Salary: $14.00 to $15.75 per hour This position works closely with the Recovery Center Manager and staff to receive and post payments in a timely manner. This position c Customer Service, Recovery, Service, Retail, Banking, Customer


  • Winder, United States Matt Pruitt Agency Full time

    Job DescriptionJob DescriptionDon't stay stuck in the same place, continue to grow with us!Matt Pruitt Agency in Winder and Gainesville, Georgia, is looking for a dedicated, driven individual to join our growing team as a Full-Time Insurance Sales Representative. If you are determined and have amazing relationship-building skills, then this is your...

  • CDL A Truck Driver

    3 weeks ago


    Winder, United States Service Transport Company Full time

    Job Description:Service Transport Company specializes in the safe, timely transport of liquid bulk chemicals and dry bulk.We have the following loads and home time available.Dedicated LoadsOut and back - up to 5 nights outDRIVER PAY:Our Drivers average $1400.00 per weekNO FREE TIME! Up to $25.00 for all hours loading/unloading Driver Safety Award Bonus paid...


  • Winder, United States Chico's FAS, Inc. Full time

    With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented...


  • Winder, United States Chico's FAS Full time

    With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented...


  • Winder, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 78 West May Street [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role in...

  • Flex Merchandiser

    4 weeks ago


    Winder, United States Drive Line Service Full time

    Flex Merchandiser Date Posted: 06/01/2024 Apply Employee Type: Part Time Location: WINDER, GA Pay Rate: $10.00 Date Posted: 06/01/2024 Job ID: 151209 Job Description Retail Merchandisers Needed! Earn $10 / hour - Flexible Hours and Workdays – Make Your Own Schedule! This is a flexible, variable hour position with hours that depend on business and...


  • Winder, United States Summit Business Group Full time

    Summit is on the lookout for an individual to join our team in an Entry Level Direct Sales position. This role is tailored for someone who has at least 5 years of previous full-time work experience in any profession. At Summit, we value a proactive approach, where initiative and ambition are met with endless opportunities for growth and...


  • Winder, United States American Comfort AC Full time

    Job DescriptionJob DescriptionWho We AreWith over 50 years of combined experience, American Comfort Heating and Cooling is a reputable name in heating, air conditioning, and indoor air quality in Winder, GA, and the Greater Atlanta Metro Area. Summers here in Georgia are notorious for being extremely hot and humid while our winters get surprisingly chilly,...


  • Winder, United States Myles Truck Repair Full time $15 - $18

    We are looking for an on-site dispatcher for weekends overnight (6PM - 6AM Saturday and Sunday).Shifts would be for weekdays and weekends on a rotational schedule.Requirements:Must possess strong communication and customer service skills.Must have ability to quickly help customers, collect information, map mileage for route, price out calls, dispatch the...


  • Winder, United States Myles Truck Repair Full time $15 - $18

    We are currently looking for an on-site dispatcher.Available shifts:Saturday-Sunday 6pm-6amMon-Fri 5am-2pmRequirements:Must possess strong communication and customer service skills.Must have ability to quickly help customers, collect information, map mileage for route, price out calls, dispatch the different types of wreckers accordingly depending on each...


  • Winder, United States Smoke Stars Full time

    Job DescriptionJob DescriptionMust be 21 years or older.We are looking for someone who has reliable transportation and is able to commute between at least two store locations on a regular basis. Pay is competitive and based on experience, with opportunities to earn commission.Commission Rate- 1% of individual sales goal metSMOKE STARS is a rapidly growing...


  • Winder, United States Smoke Stars Full time

    Job DescriptionJob DescriptionMust be 21 years or older.We are looking for someone who has reliable transportation and is able to commute between at least two store locations on a regular basis. Pay is competitive and based on experience, with opportunities to earn commission.Commission Rate- 1% of individual sales goal metSMOKE STARS is a rapidly growing...


  • Winder, United States Smoke Stars Full time

    Job DescriptionJob DescriptionMust be 21 years or older.Must have 2+ years sales experienceWe are looking for someone who has reliable transportation and is able to commute between at least two store locations on a regular basis. Pay is competitive and based on experience, with opportunities to earn commission.Commission Rate- 1% of individual sales goal...


  • Winder, United States Smoke Stars Full time

    Job DescriptionJob DescriptionMust be 21 years or older.Must have 2+ years sales experienceWe are looking for someone who has reliable transportation and is able to commute between at least two store locations on a regular basis. Pay is competitive and based on experience, with opportunities to earn commission.Commission Rate- 1% of individual sales goal...


  • Winder, United States Smoke Stars Full time

    Job DescriptionJob DescriptionMust be 21 years or older.Must have 2+ years sales experienceWe are looking for someone who has reliable transportation and is able to commute between at least two store locations on a regular basis. Pay is competitive and based on experience, with opportunities to earn commission.Commission Rate- 1% of individual sales goal...


  • Winder, United States Arbor-Nomics Turf, Inc. Full time

    **Get to Gnome Us** Arbor-Nomics Turf, Inc. is a fast-growing lawn care company that has serviced the Atlanta area for over 40 years. We have a fantastic team of technicians and customer service representatives that customize lawn care services for homeowners to achieve a beautiful lawn. We guarantee Happy Gnomes, Happy Customers. Our core values are...


  • Winder, United States The TJX Companies , Inc. Full time

    Opportunity: Contribute To The Growth Of Your Career Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards....


  • Winder, United States Camp Twin Lakes Inc Full time

    For nearly 30 years, Camp Twin Lakes (CTL) has provided life-changing camp experiences to thousands of Georgia's children with serious illnesses, disabilities, and other life challenges. Camp Twin Lakes provides week-long summer camps, days camps and year-round weekend retreats at three fully-accessible and medically-supportive campsites and day camps. Camp...

  • Life Safety Inspector

    4 weeks ago


    Winder, United States APi Group Corporation Full time

    PROVIDING RIGHT SOLUTIONS FOR ALL FIRE PROTECTION NEEDS SINCE 1990. International Fire Protection (IFP) is an Alabama-based values driven fire suppression company. We have charted our history and legacy on our purpose of building meaningful relationships while making the world a safer place. Therefore, LIFE SAFETY IS OUR BUSINESS, as such, we promise to be...