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RDC Shipping Coordinator
3 weeks ago
RDC Shipping Coordinator
Role Summary:
The RDC Shipping Coordinator will be responsible for supporting the shipping, receiving and inventory control activities within Regional Distribution Center (RDC) through managing the shipping and receiving documentation, cycle counting, claims, and RTV processes within the RDC and assist the Inventory Lead.
The individual must exhibit the following core TireHub commitments:
· Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships.
· Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique.
· Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end.
· Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done – and we do it fast.
Role Specifics:
- Maintains efficient inventory controls throughout the RDC shipping and receiving processes, including documentation and reconciliation.
- Performs cycle-counting and full inventory functions within the RDC
- Collaborates cross-functionally to ensure accurate inventory handling
- Identifies and addresses issues affecting inventory accuracy
- Collaborates with Ops teams, RDC’s, contractors and 3PL operators to ensure smooth and efficient operations.
- Handles customer complaints and escalations (TLC’s and Customers) in a professional and timely manner
- Maintains accurate records for shipping, receiving and inventory control.
- Completes return to vendor (RTV) documentation as required.
- Supports and influences RDC team within a time-sensitive and demanding environment.
Competencies:
- Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on safety and continuous improvement
- Manages Ambiguity: Operating effectively, even when things are not certain, or the way forward is not clear
- Drives Results: Consistently achieving results, even under tough circumstances
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
- Optimizes Work Processes: Knows the most effective and efficient processes to get things done. Focuses on continuous improvement ensuring safe work practices are followed.
Experience:
- 2+ years of applicable work experience within a distribution center environment
- Experience with warehouse management systems and the functions of inventory control.
- High School Diploma or equivalent required, professional certificates or college degree a plus
Knowledge, Skills, and Abilities:
- Demonstrated people skills including influencing skills, listening and the ability to communicate effectively to diverse groups
- Exemplary customer service skills
- Good analytical and problem solving skills
- Strong computer skills
- Ability to operate warehouse machinery such as forklifts
- Detail-oriented and multitasking skills
This position is based out of TireHub's location at 8000 Quarry Rd, Alburtis, PA
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