We have other current jobs related to this field that you can find below
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Cardiothoracic Surgeon Position in Hawaii
5 days ago
Honolulu, Hawaii, United States Hawaii Permanente Medical Group Full timeThe Hawaii Permanente Medical Group, Inc. is seeking a qualified, Board Certified Cardiothoracic Surgeon for a prestigious medical center in Honolulu, HI.Position HighlightsCompetitive starting annual compensation: $536,000Opportunity for a skilled Cardiothoracic Surgeon with both clinical and surgical expertiseComprehensive cardiothoracic surgical...
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Cardiothoracic Surgeon Position in Hawaii
6 days ago
Honolulu, Hawaii, United States Hawaii Permanente Medical Group Full timeHawaii Permanente Medical Group, Inc. is seeking a skilled and Board Certified Cardiothoracic Surgeon for a prominent medical center in Honolulu, HI.Position HighlightsCompetitive starting annual compensation: $536,000Seeking a Cardiothoracic Surgeon with both clinical and surgical expertiseComprehensive cardiothoracic surgical practice...
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Urology Opportunity in Honolulu, Hawaii
1 month ago
Honolulu, United States Hawaii Permanente Medical Group Full timeThe Hawaii Permanente Medical Group, Inc. is seeking a BC/ BE Urologist to join its Urology Department at the Kaiser Permanente Moanalua Medical Center in Honolulu, HI. Position Highlights Starting annual salary: $425,200. Salary is commensurate with experience Exceptional opportunity for a Urologist with solid clinical and surgical skills to practice in an...
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Nephrology Opportunity in Honolulu, Hawaii
3 weeks ago
Honolulu, United States Hawaii Permanente Medical Group Full timeThe Hawaii Permanente Medical Group, Inc. is seeking a BC / BE Nephrologist to join the Kaiser Permanente Moanalua Medical Center in Honolulu, HI.Position HighlightsExceptional opportunity for a Nephrologist with solid clinical skills to practice in an innovative, collaborative and fully integrated health systemOutpatient and inpatient...
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Cardiothoracic Surgeon Position in Hawaii
5 days ago
Honolulu, Hawaii, United States Hawaii Permanente Medical Group Full timeHawaii Permanente Medical Group, Inc. is seeking a skilled and Board Certified Cardiothoracic Surgeon for a prominent medical center in Honolulu, HI.Position HighlightsCompetitive starting annual compensation: $536,000Ideal for a Cardiothoracic Surgeon with robust clinical and surgical expertiseComprehensive cardiothoracic surgical practiceCollaborative team...
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Cardiothoracic Surgeon Position in Hawaii
5 days ago
Honolulu, Hawaii, United States Hawaii Permanente Medical Group Full timeHawaii Permanente Medical Group, Inc. is seeking a skilled and Board Certified Cardiothoracic Surgeon for a prominent medical center.Position HighlightsCompetitive starting annual salary: $536,000Opportunity for a Cardiothoracic Surgeon with both clinical and surgical expertiseComprehensive cardiothoracic surgical practiceCollaborative team environment with...
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Otolaryngology Opportunity in Honolulu, Hawaii
2 months ago
Honolulu, Hawaii, United States Hawaii Permanente Medical Group Full timeThe Hawaii Permanente Medical Group, Inc. is seeking a full time Otolaryngologist to join the Kaiser Permanente Moanalua Medical Center in Honolulu, HI.Position HighlightsExceptional opportunity for a general Otolaryngologist with solid clinical and surgical skills to practice a wide range of ENT procedures4 physician department with shared call...
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Revenue Cycle Coordinator
1 month ago
Honolulu, United States Hawaii Pacific Health Full timeJob Description In partnership with Surgicare of Hawai‘i, we are recruiting for a Revenue Cycle Coordinator. In this exciting role, the Revenue Cycle Coordinator will be responsible for processes and reconciles patient billings, insurance payments, and postings. You will support all Revenue Cycle activities and ensures associated operations and...
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Emergency Medicine in Honolulu, Hawaii
3 weeks ago
Honolulu, United States Hawaii Permanente Medical Group Full timeThe Hawaii Permanente Medical Group, Inc. is seeking an Emergency Medicine physician to join its Emergency Department at Kaiser Permanente Moanalua Medical Center, a tertiary care center located 5 miles from downtown Honolulu.Position HighlightsExceptional opportunity to care for patients in an innovative and fully integrated health system300-bed hospital,...
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Emergency Medicine in Honolulu, Hawaii
1 month ago
Honolulu, United States Hawaii Permanente Medical Group Full timeThe Hawaii Permanente Medical Group, Inc. is seeking an Emergency Medicine physician to join its Emergency Department at Kaiser Permanente Moanalua Medical Center, a tertiary care center located 5 miles from downtown Honolulu. Position Highlights Exceptional opportunity to care for patients in an innovative and fully integrated health system 300-bed...
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Honolulu, United States Hawaii Permanente Medical Group Full timeThe Hawaii Permanente Medical Group, Inc. is seeking a BC/BE Diagnostic Radiologist for the Kaiser Permanente Moanalua Medical Center in Honolulu, HI. Position Highlights Starting salary: $397,600 Salary commensurate with experience Exceptional opportunity to practice in an innovative, collaborative, and fully integrated health system Busy, highly...
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Diagnostic Radiology Opportunity in Honolulu, Hawaii
2 months ago
Honolulu, Hawaii, United States Hawaii Permanente Medical Group Full timeThe Hawaii Permanente Medical Group, Inc. is seeking a BC/BE Diagnostic Radiologist for the Kaiser Permanente Moanalua Medical Center in Honolulu, HI.Position HighlightsStarting salary:$397,600 Salary commensurate with experienceExceptional opportunity to practice in an innovative, collaborative, and fully integrated health systemBusy, highly productive...
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Care Management Supervisor
5 days ago
Honolulu, Hawaii, United States Hawaii Pacific Health Full timeAbout Hawaii Pacific Health:Hawaii Pacific Health is a collaborative healthcare organization dedicated to delivering exceptional medical services and enhancing patient outcomes. Position Overview:The Care Management Supervisor plays a pivotal role in overseeing care management operations, ensuring that our patients receive comprehensive and coordinated...
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Internal Medicine in Honolulu, Hawaii
2 months ago
Honolulu, United States Hawaii Permanente Medical Group Full timeThe Hawaii Permanente Medical Group, Inc. is seeking a BC/BE Internal Medicine Physician to join its Internal Medicine Department at Kaiser Permanente Honolulu Medical Office in East Oahu. Position Highlights Exceptional opportunity for an Internal Medicine Physician with solid clinical skills to practice in an innovative and fully integrated health system...
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Coordinator, ACO Provider Network
1 month ago
Honolulu, United States Hawaii Pacific Health Full timeJob Description Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative...
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Supervisor, Warehouse
2 months ago
Honolulu, Hawaii, United States Hawaii Pacific Health Full timeJob DescriptionFounded in 1921, Straub Medical Center includes a 159-bed hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of Hawai'i. With over 200 physicians who are leaders in their fields, Straub provides its patients with diagnoses and treatments for more than 32 different medical...
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Honolulu, United States Hawaii Permanente Medical Group Full timeThe Hawaii Permanente Medical Group, Inc. is seeking BC Internal Medicine Physicians to join its Internal Medicine Department and Residency Program at Kaiser Permanente Mapunapuna Medical Office in Honolulu. Position Highlights Exceptional opportunity to practice medicine and teach residents in an innovative and fully integrated health system Preventative...
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Honolulu, Hawaii, United States ESR Healthcare Full timeACNP / Nurse Practitioner / Hawaii / Permanent / Hawaii Inpatient Cardiology team invites ACNP to practice on beautiful Oahu, near Honolulu Job APPLY NOW Description Honolulu, Oahu, HI:We invite a confident Nurse Practitioner to join the inpatient staff of the Cardiology unit in an excellent 100bed acute-care medical center on the most populous of the...
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Customer Care Representative
2 months ago
Honolulu, United States Hawaii Pacific Health Full timeFor our clients and their families, getting health information when you need it can be crucial and often a phone call is the first step toward accessing our health care services. The Contact Center's friendly staff supports and promotes the organizat Customer Care, Representative, Retail, Healthcare, Health, Customer
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Honolulu, United States Hawaii Permanente Medical Group Full timeThe Hawaii Permanente Medical Group, Inc. is seeking BC Internal Medicine Physicians to join its Internal Medicine Department and Residency Program at Kaiser Permanente Mapunapuna Medical Office in Honolulu.Position HighlightsExceptional opportunity to practice medicine and teach residents in an innovative and fully integrated health systemPreventative...
![Tidal Basin](https://media.trabajo.org/img/noimg.jpg)
Hawaii Contact Center Supervisor
3 months ago
Do you like making an impact on someone’s life? Can you work under pressure? If so, our Contact Center Supervisor position may be perfect for you, and we invite you to apply The Contact Center Supervisor will oversee agents handling inbound and outbound calls, providing exceptional customer service, and resolving inquiries efficiently. The ideal candidate should possess excellent communication skills, leadership abilities, and experience in managing a team of Customer Service Representatives (CSRs). This is a temporary remote position requiring a quiet, secure, and confidential workspace with a consistent internet speed of at least 100 Mbps download and 40 Mbps upload.
At Tidal Basin Customer Relations (TBCR), we understand the importance of seamless communication, whether in times of crisis or calm. Our contact center provides top-tier support for our clients, ensuring seamless coordination, rapid response, and exceptional service quality, one contact at a time.
This position is exclusively available to residents of Hawaii. Applicants must be currently residing in Hawaii and demonstrate proof of residency to be considered for this role.
Job Duties and Responsibilities include:
- Supervise daily operations of the call center, ensuring all facets meet program objectives and customer expectations.
- Provide leadership, guidance, and support to team members.
- Conduct regular team meetings to communicate updates, share feedback, and discuss performance.
- Manage staffing schedules and document attendance.
- Handle escalated customer issues and complaints.
- Ensure compliance with quality standards through monitoring and coaching.
- Maintain and improve call center operations by monitoring system performance and resolving issues.
- Develop and maintain a positive, customer service-centric culture.
- Excellent organizational skills and attention to detail.
- Strong interpersonal, analytical, and problem-solving skills.
- Ability to manage multiple tasks and priorities simultaneously.
- High level of emotional intelligence and empathy.
- Ability to work independently with little supervision.
- High school diploma or equivalent (bachelor’s degree in business administration, Management, or a related field preferred).
- Minimum of 2-3 years of experience in a contact center environment, preferably in a supervisory or team lead role.
- Demonstrated ability to use MS Office suite (Teams, Outlook, and Excel).
- Strong understanding of customer service principles and contact center operations.
- Proven experience in supervising and leading teams.
- Ability to communicate effectively with team members, management, and customers.
- Experience with performance monitoring and evaluation techniques.
- Experience in the emergency management or disaster relief industry.
- Familiarity with contact center software and systems (e.g., CRM, IVR, ACD).
- Knowledge of IT and technical support processes.
“Well-being is at the heart of everything we do. We are all equals. Equally empowered, trustworthy, and down to earth. We collaborate to provide the best solution and become partners with our clients and the communities we serve. We are stronger together.”
Hourly pay range is $20-$23.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Upon hire, secondary employment must be disclosed and approved.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
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