Client Services Coordinator

1 week ago

Des Moines, United States Two Rivers Marketing Full time
Job DescriptionJob DescriptionJOB DETAILS

Company Location: Two Rivers Marketing - Des Moines, IA
Position Type: Hybrid
Position Schedule: Full Time
Education Level: 4 Year Degree

WHO WE'RE LOOKING FOR

The primary responsibility of this entry-level client services position is to provide support to the account management and project management teams in the daily servicing of clients while maintaining and supporting an efficient working environment for the account(s) they work on. The Client Services Coordinator supports project-related and other administrative account service tasks.


WHAT OUR CLIENT SERVICES COORDINATOR WILL DO ONCE THEY'RE HERE

  • Works with client service team to assist with any needs that help complete client projects
  • Executes tasks for projects, including job opening, job status reports, creative daily tasks, internal job routings, job materials and job archiving
  • Schedules timelines, coordinates project routing, and communicates project revisions/updates to team members
  • Assists with project brief development as requested
  • Documents and facilitates meeting notes
  • Assists with or manages the print production process for printing client marketing pieces
  • Archives files and closes jobs
  • Assists with general administrative responsibilities
  • Completes timesheet on a daily basis
  • Other relevant duties to position as assigned


WHAT OUR CLIENT SERVICES COORDINATOR WILL NEED TO SUCCEED

  • College degree in marketing, communications, business, or related field (preferred)
  • 0-2 years of relevant work experience
  • Marketing agency experience a plus
  • Experience with Monday.com, Workamajig, box.com or other integrated operations tools a plus

WHY TWO RIVERS MARKETING (A DIVISION OF VGM, GROUP)

Professionally, we're big enough to give you the opportunity to work with global B2B brands and move up in the ranks in a stable, growing company. Culturally, 2RM does things differently than typical shops. As an employee-owned agency, we put our associates first. Our commitment to work/life balance is like none other. At 2RM, you don't feel owned by your job. Like we always say, you won't live here. You'll thrive here. Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers and work with team members in the work enviornment we've created.

This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate.

VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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