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Service Advisor

2 months ago


Orangevale, United States Stress Free Full time
Job DescriptionJob Description

Stress-Free Auto Care is a modern, tech-enabled shop revolutionizing the auto repair experience. As an Automotive Service Advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process.

Responsibilities:

  • Greet customers and document their concerns regarding vehicle repairs
  • Advise customers on repair options and costs
  • Consult with technicians to provide accurate service outcomes
  • Inform customers about potential cost savings and warranty protections
  • Manage service center scheduling and workflow efficiently
  • Keep customers updated on service changes and vehicle readiness
  • Assist customers in deciding on repair options
  • Maintain facility cleanliness and organization

Requirements:

  • Typing speed of 40+ Words Per Minute
  • Verifiable shop experience as Front Desk Sales/Advisor Sales/Management
  • Eligibility to work in California
  • Familiarity with repair and labor guides such as AllData or Mitchell products
  • Knowledge of the B.A.R. Write it Right standards

Why Join Us:

  • Competitive Base Pay: $55,000
  • Uncapped Monthly Bonus
  • OTE $70,000+
  • Paid time off, health, dental, and vision insurance
  • 401k with matching, referral program, and employee discounts
  • Enhance your skills in customer service and automotive industry knowledge