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Service Advisor
2 months ago
Stress-Free Auto Care is a modern, tech-enabled shop revolutionizing the auto repair experience. As an Automotive Service Advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process.
Responsibilities:
- Greet customers and document their concerns regarding vehicle repairs
- Advise customers on repair options and costs
- Consult with technicians to provide accurate service outcomes
- Inform customers about potential cost savings and warranty protections
- Manage service center scheduling and workflow efficiently
- Keep customers updated on service changes and vehicle readiness
- Assist customers in deciding on repair options
- Maintain facility cleanliness and organization
Requirements:
- Typing speed of 40+ Words Per Minute
- Verifiable shop experience as Front Desk Sales/Advisor Sales/Management
- Eligibility to work in California
- Familiarity with repair and labor guides such as AllData or Mitchell products
- Knowledge of the B.A.R. Write it Right standards
Why Join Us:
- Competitive Base Pay: $55,000
- Uncapped Monthly Bonus
- OTE $70,000+
- Paid time off, health, dental, and vision insurance
- 401k with matching, referral program, and employee discounts
- Enhance your skills in customer service and automotive industry knowledge