Assistant General Manager

4 weeks ago

Lewisville, United States MKB Holdings Full time
Job DescriptionJob DescriptionSalary: DOE

Our mission: To be the number one full-service provider to water sports enthusiasts.

Who we are:

A full-service boat dealership with a sales department, service center, and wake/surf pro shop that strives to provide our customers with the most comprehensive services with a wide range of inventory selections. Every member of our team is passionate and dedicated to life on the water. Our passion for the boating lifestyle creates an enjoyable and relaxing dealership environment.

 Why work at Tommy’s:

At Tommy’s, we are always looking to develop different and innovative concepts to drive employee morale and build a culture in which our people can flourish professionally and personally. We believe exceptional quality drives everything, and we should always make our team members a top priority.

 Tommy’s employees are our number one asset, and we strive to provide our employees with a number of benefits that separate us from other companies.

Our full time, year-round employees can benefit from the following:

  • Access to medical, vision, health, and life insurance within 30 days of employment
  • 401(k) options
  • Paid Time Off
  • Paid holidays
  • Competitive wages
  • Discounts on gear
  • Boat usage perks
  • Travel opportunities
  • Employee appreciation outings
  • Education/Training/Certification reimbursements
  • Opportunities to grow within the company
  • Tool reimbursement program


Tommy’s is a rapidly growing company that values our employees and offers a fun and challenging workspace. We have twelve dealerships in seven states nationwide, offering exciting positions that cater to boating and water sport enthusiasts and those with customer-focused backgrounds.  With more than 100% dealership site growth and over 160 employees added over the last two years, the hottest job market is the Tommy’s internal job market


 

Must be willing to relocate to California or Texas


Summary 

The Tommy’s Assistant General Manager is responsible for assisting in the overall operations and financial performance of all departments associated with the assigned Tommy’s location, as well as employee recruitment and development. 


Essential duties and responsibilities 

  • Assist the General Manager in all aspects of managing a Tommy’s location
  • Sales
    • Work with the Sales Lead and Team to drive sales in the dealership.
    • Identifying where improvements can be made and develop teams that generate customer traffic and strong customer relationships
    • Managing sales teams and motivating sales associates to reach their targets
  • Financial
    • Work with the General Manager, ownership and accounting to develop operating and capital budgets and financial metrics
    • Ability to understand and read all items on financial spreadsheets
    • Closely track all monthly budgets and brainstorm with department heads on new ideas to create sales
  • Operational
    • Set high expectations for customer service and operational performance and achieve them
    • Assist in the development and implementation all business advertising, events, and promotions
    • Interface with customers, vendors, and regulatory agencies
    • Ensure best practices are being followed for all operational procedures
    • Ensure that the business achieves its operating and financial goals
    • Uphold all laws, standards and regulations that apply to the businesses
    • Maintain a safe work environment
    • Develop a business that customers want to visit
  • Personnel
    • Document all business processes and assist in training employees on those processes
    • Work with Human Resources to develop job descriptions, recruit, interview and hire team members to fill all roles within the organization
    • Train and hold team members accountable for their performance
  • Any other task as requested by supervisor

Knowledge, Skills, Abilities

To perform the job successfully, an individual should demonstrate the following competencies:

Administration and Management:  Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.  Able to clearly articulate the company vision to employees and managers.

Accounting and Analysis:  Able to read and understand financial statements, create budgets and forecasts and act on the data.

Communication:   Able to interact professionally with colleagues, clients, and company personnel, able to clearly and effectively communicate information both orally and in writing

Training:  Able to clearly document company procedures and policies and train staff and employees on these company procedures and policies

Professional: Ability to interact professionally with customers, vendors, and staff. Ability to think quickly and make professional/knowledgeable decisions

Organization: ability to keep documents and tasks organized and prioritized, ability to multitask and stay focused

Pace: ability to work in a fast pace environment

Flexibility: ability to work outside of normal operating hours as needed

  • Ability to carry out job responsibilities while fully embracing the Simplified Investments Core Values
    • Culture is everything. We are authentic and intentional in the way we work and play. Being stodgy has no place here.
    • Stab from the front. We are respectful in the way that we hold one another accountable. No games, no hidden agendas.
    • Problem solvers. We value smart people who attack problems head-on and with confidence.
    • Resiliency-We thrive on change and growth. We pivot when we need to and re-group quickly.
    • Humility reigns. Whether engaging with our teams, customers or partners we approach it with the heart of a servant. We are go-givers that believe in creating space for people to grow.

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill, and ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

  • Education/Experience: High school diploma required. Bachelor’s degree preferred. Minimum 3 years management experience required
  • Computer Skills: Microsoft Office experience required. Experience with Counterpoint, and QuickBooks preferred.
  • Characteristics: Posses humility, willingness to serve, and the ability to teach. Clearly convey a passion for the business, the customers and the team members

WORK ENVIRONMENT and PHYSICAL DEMANDS

The work environment and physical demands listed below are representative of those an employee encounters while performing the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities.

  • Work Environment: The noise level in the work environment is quiet to medium loud. Work is done in an office, on a boat, on the dock or in a retail space.
  • Physical Demands: While performing the duties of the job, the employee is regularly required to sit for extended periods of time, regularly required to stand and walk. Employee regularly uses hands and fingers to touch, feel, handle. Employee regularly stoops, kneels, bend at the waist, and reaches.   Employee is frequently required to speak and hear.  Must be able to lift up to 50 pounds on occasion.

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