Systems Analyst
2 weeks ago
Location: Richmond, VA – Remote but need local
About the Role:
Enterprise Solutions is seeking a Systems Analyst to join our team. This position is crucial for performing operations and maintenance for our existing applications while also developing new, enterprise-facing applications. The Systems Analyst will provide technical analysis, create user documentation, and coordinate changes for legacy .NET applications and new enterprise solutions.
Responsibilities:
- Provide technical analysis and create user documentation for legacy .NET applications and new enterprise solutions.
- Work closely with the development team to quickly learn and support VITA’s base system.
- Interact with agency customers daily to offer guidance on the usage and development of .NET applications.
- Serve as the technical expert in the implementation, maintenance, and support of applications.
- Facilitate and promote the use of applications to improve operational efficiencies and customer service.
- Design technical solutions and develop them in cooperation with the customer.
- Communicate ideas clearly and concisely, both in written and verbal formats.
- Collaborate effectively within a team and contribute to technical and strategic development.
- Conduct business professionally, interacting with all levels of organizations, partners, and vendors.
- Plan and organize work activities efficiently, prioritize tasks effectively, and work in a fast-paced environment.
- Maintain the highest level of confidentiality.
- Translate business user needs into business and technical requirements, implementing solutions using MS Dynamics CRM, xRM, COTS packages, or .NET.
- Decompose business requirements into testable system requirements for development and testing purposes.
- Proven experience in system analysis.
- Demonstrated experience with Microsoft technologies.
- Strong understanding of full application lifecycle, development, and project design tools and methodologies.
- Ability to specify and design technical solutions in cooperation with the customer.
- Excellent communication skills, both written and verbal.
- Strong analytical skills.
- Strong interpersonal skills, with the ability to work well in a team, share and collaborate on projects.
- Ability to conduct business professionally and interact with all levels of organizations, partners, and vendors.
- Demonstrated ability to plan and organize work, prioritize tasks, and manage time efficiently.
- Ability to maintain confidentiality.
- Ability to multi-task, prioritize effectively, and work in a fast-paced environment.
- Ability to interact positively and professionally with customers, listen to their needs, and translate them into technical requirements.
- Experience with business processes and workflows.
- Experience with testing scripts and system testing is a plus.
- Experience with use cases and logical data flows is a plus.
- Experience working with diversified stakeholders and understanding project needs.
- Bachelor's degree in a related field or a combination of education and experience.
- Public sector background/experience is a plus.
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