AVP Assistant IT Manager bilingual Japanese Hybrid

2 weeks ago


New York, United States ACG Resources Full time
Job DescriptionJob DescriptionAVP Assistant IT Manager bilingual Japanese Hybrid (Corporate Operations)
located onsite in Manhattan

Hybrid schedule requiring at least three days in the office per week
Exempt, base salary $100-115k + eligibility for discretionary bonus based on qualitative factors.
Experience/Qualifications:
• Bachelor's degree in computer or technology-related field, or equivalent work experience.
• At least 5 years of related experience, preferably within the financial sector.
• Previous experience working with outsourced IT vendors.
• Fluency in Japanese and English required.
Essential Duties/Function:
Oversee IT Systems and Infrastructure in collaboration with IT Manager:
Collaborate with external IT vendors:
Manage IT Projects:
Establish and maintain a Robust IT Security Environment:
Manage the User Environment: In collaboration with IT Manager, oversee network access, storage, hardware set up, and software installation.
Lead User Support: Oversee the IT-Helpdesk in providing troubleshooting, user manuals, and IT issue guidance. Investigate and resolve
complex matters with the IT vendor when escalation is necessary.
Enhance Employee IT Communication & Training

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