General Manager
2 weeks ago
- Competitive salary
- Opportunity for advancement
- Training & development
General Manager Benefits/Perks
- Fast Paced Environment
- Health Benefit Options
- Generous PTO
At Voda, we specialize in a wide range of services to keep your home or business clean, fresh, and free from damage. Whether you need carpet and floor cleaning, upholstery cleaning, tile and grout cleaning, water or storm damage restoration, mold mitigation, air duct cleaning, or odor removal, we have the expertise and advanced techniques to deliver exceptional results.
General Manager Job Summary
Offer guidance and foresight to the organization by aiding the senior management team in crafting both the long-term strategic blueprint and annual plans for the company. Promote the prompt and profitable delivery of all services, consistently surpassing company standards for quality and customer satisfaction. Uphold market leadership by fostering staff development and perpetually enhancing business processes.
Guarantee the efficient management of staffing, training, documentation, inventory, equipment purchases, maintenance, record keeping, housekeeping, and employee relations
General Manager Responsibilities
- Ensure accomplishment of the objectives as stated in the strategic plan through effective implementation and ongoing refinement of the Plan.
- Exceed company targets for Sales, COGS, Direct Labor, Net Profit, liquidity, cash flow, quality ratings, and customer satisfaction.
- Research and prepare analysis documents and proposals as needed to address market trends and assist the company in meeting its long-term goals.
- Develop profitable relationships with customers that bring value to both parties.
- Foster a team-oriented atmosphere consistent with the Vision, Mission, and Core Values of the company.
- Provide vision, leadership, and discipline regarding long-range fiscal planning and the overall financial health of the company to ensure its continuity and solvency.
- Provide recommendations regarding the effective use of long and short-term debt including refinancing and purchasing.
- Oversee the development of compensation and employee benefit policies to attract and retain highly competent personnel at all levels of the company.
- Ensure employment compliance with all Federal, State, and Local regulatory agencies.
- Ensure the continued growth of the company by developing existing people, and assisting in recruiting and selection of new, talented people into positions of leadership within the organization.
- Maintain market leadership through consistent implementation of state-of-the-art technology pertaining to delivery of the companys services and marketing to new clients and markets and focus on continuous process improvement across all departments.
- Negotiate and establish contracts beneficial to the overall success of the company while being sensitive to strategic relationships with company suppliers and partners.
- Work with the Operations Manager to maintain production capacity through adequate staffing, equipping, and supplying of operations.
- Achieve the highest degree of consistency in the implementation of company operating systems by working with the Operations Manager.
- Build and maintain constructive relationships with professional advisors such as accountants, attorneys, bankers, insurance agents, consultants, and other business constituencies.
- Bachelors degree in business, accounting, or a related field, or an associate degree combined with ten (10) to fifteen (15) years of relevant experience and training, or an equivalent combination of education and experience. An MBA is preferred but not mandatory. Additionally, a minimum of five (5) years of experience in managing other managers is required, with a diverse background across various business functions such as Sales, Operations, Administration, Accounting, and HR.
- Proficient in interpreting financial reports, including Profit & Loss, Balance Sheet, and Cash Flow statements. Possesses a deep understanding of how the information on these reports relates to the business activities that generate them. Skilled at analyzing results and translating them into focused actions and Key Performance Indicators (KPIs) for appropriate areas of the business.
- Demonstrates the ability to identify clear opportunities and threats, assess the company's strengths and vulnerabilities accurately, and grasp the overall strategic picture.
- Possesses strong communication skills, adept at soliciting, processing, and integrating inputs and ideas from subordinates, peers, and executives. Deals with areas of conflict or disagreement through open and honest dialogue and provides effective feedback.
- Exhibits an understanding of the natural sources of conflict and takes proactive steps to prevent or address them constructively when they arise.
- Proficient in computing rates, ratios, and percentages, interpreting financial reports, and analyzing performance against business plans and industry benchmarks.
- Demonstrates empathy and active listening skills, accurately tuning in to the opinions, feelings, and needs of others, encouraging open communication and feedback.
- Shows intermediate to advanced proficiency in using computers, the internet, PDAs, and other digital technology specific to the job, as well as in MS Word, Excel, and other industry-specific software.
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