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Restoration Estimator
5 months ago
A SERVPRO Restoration Estimator is responsible for managing a wide range of functions necessary to successfully obtain, bid and price mitigation and reconstruction projects. They are responsible for ensuring an accurate scope of work is created, delivering a consistent and complete estimate, and maintaining a high quality of service in all dealings with customers, clients, and resource providers involved in mitigation and reconstruction services.
Primary Roles and Responsibilities:
Customer Satisfaction
- Establish customer relationship for mitigation and reconstruction services.
- Educate customer on the mitigation and reconstruction process.
- Work with customers to understand desired upgrades/changes.
- Ensure that estimates meet client requirements.
- Analyze labor, material, and time requirements for a project.
- Create an accurate sketch and initial scope of work for mitigation and reconstruction projects.
- Deliver a consistent and well-defined initial estimate.
- Recognize project constraints and/or needed upgrades.
- Work with the Reconstruction Manager to price bid items, if needed.
- Identify and document finalized project scope of work.
- Work with outside resources as necessary to complete accurate estimate (i.e Structural Engineers, ITEL, Electrical Inspectors, etc.).
- Assemble accurate and well-organized estimates.
- Deliver and Communicate estimate to Mitigation and Reconstruction Managers.
- Two years previous construction estimating and/or insurance adjusting experience.
- Superb customer service track record.
- Effective written and oral communication.
- Advanced math skills.
- Proficient use of Xactimate estimating software.
- Critical thinking and problem-solving skills.
- Team Player.
- Must pass a background check and have a valid drivers license.
- Walking and/or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. The employee is occasionally exposed to extreme conditions such as heat. The noise level at individual jobsites can be loud.
- This is a full-time position, working 8:00 a.m.5:00 p.m., MondayFriday, 40 hours per week. This position frequently requires long hours, working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.
- Competitive compensation - including commission structure.
- Company vehicle to perform site inspections.
- Career growth - rapid advancement opportunities.
- Professional development.
- On the job training
- Industry specific certification training (Company Paid)
- Paid time off.
- Health, Dental, & Vision Insurance.
- Disability insurance.
- 401k with a company match.