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Head Member Service Representative

1 month ago

Shreveport, United States Barksdale Federal Credit Union Full time
Job DescriptionJob Description

Branch: Market Street

Summary:

As a Head Teller, you will be responsible for implementing existing policies, procedures, and systems involving cashiering operations and member service functions. Coordinates, directs, and assigns work. Answers other tellers questions, resolves more complex problems, and oversees balancing. Responsible for smooth flow of teller lines, adequate window coverage, and general training of other tellers. Oversees provision of a full range of services to members and prospective members. Ensures members are promptly and professionally served. Acts as a teller as needed and actively cross sells BFCU services.

Job Requirements:

  • High school graduate or equivalent
  • A thorough knowledge of teller operations and procedures.
  • Minimum of 6 to twelve months related experience and/or training: or equivalent combination of education and experience
  • Excellent communication and leadership skills.
  • Basic understanding of financial services and products provided by the credit union
  • Proficiency in using computer applications and learning new software systems.

Benefits:

Barksdale Federal offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by BFCU for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

  • Paid Time Off (Vacation & Sick)
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Flexible Spending Account
  • Life Insurance
  • Tuition Reimbursement
  • Employee Assistance Program
  • And more

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