Parts Specialist

1 month ago


Chelmsford, United States Chadwick-BaRoss Full time
Job DescriptionJob Description

The Parts Specialist performs a combination of duties to obtain parts and supplies for heavy- duty equipment customers and in house technicians. Services customers solicit additional sales and charge out inventory.

This position schedule will work full time within our regular core business hours of 7:00a.m – 5:00 p.m. as business needs demand. Overtime approval is through the department manager or supervisor.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

  • The Parts Counter person shall provide customer, factory and vendor support.
  • Process parts order for phone, counter and service sales
  • Service customers by identifying needed parts, using parts catalogs, CD-Rom and computer system.
  • Assisting in all areas of the parts department including warehouse and shipping/receiving.
  • Locate and obtain parts if customer’s need is not in stock
  • Obtain credit releases in accordance with Company Policy
  • Resolve customer invoicing problems
  • Review back order reports and expedite as needed
  • Update price manuals
  • File completed purchase orders in numerical order
  • Assist with yearly physical inventory
  • Utilize computer system to perform data entry and placement of orders

EXPERIENCE

  • Good communication skills to interact with employees and customers
  • Knowledge of techniques of receiving, storing, and issuing parts and supplies
  • Prior experience in heavy equipment is preferred
  • Intermediate knowledge of MS Office Suite, smart phones, and tablets

EDUCATION

  • High school diploma or equivalent required

OUR COMMITMENT TO YOU

  • Competitive Wages
  • Generous Paid Time Off and 10 Paid Holidays per year
  • Competitive Benefits Package including Medical, Dental, Life, Short Term Disability.
  • Wellness Program
  • 401k for retirement planning with generous employer match
  • Education Reimbursement Program
  • Ongoing training programs

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