Labor Market Call Center Management Analyst I

2 weeks ago


Wilmington, United States Goodwill of Delaware and Delaware County Full time
Job DescriptionJob DescriptionPay Rate: $16 per hourJob Description:
  1. Completing daily call list of Delaware employers for the Occupational Employment & Wage Statistics (OEWS) Program
  2. Securing information by phone using knowledge of interviewing and negotiating techniques and interpersonal skills to encourage participation from survey respondents.
  3. Updating information in OEWS System
  4. Saving files in Windows Explorer
  5. Performing technical and clerical work
  6. Other clerical duties as needed – filing, opening mail, data entry, etc
Qualifications:
  1. Comfortable and confident with phone calls and soliciting information over the phone
  2. Proficiency in using spreadsheets in Excel
  3. Proficiency in using Windows Explorer
  4. Organized


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