Bilingual Call Center Agent

3 weeks ago

Tampa, United States Ambs Call Center Full time
Job DescriptionJob DescriptionSalary: Up to $21.50 per hour + Benefits

ABOUT THE CALL CENTER AGENT POSITION


Do you like helping others? If so, this job might be for you

 

We’re a family owned and operated telephone answering service. Every day our core focus and passion is to make a difference in the success of our small business customers.

 

We run 24/7 and help our customers communicate better and answer when opportunity calls. To do this, we need great people who want to make a positive difference in the world.

 

On any given day, you could be taking a detailed message for an attorney in one interaction, to helping a patient connect with their physician. As an Ambs Call Center Agent, you’ll be helping people from all walks of life across a variety of industries – with a friendly and helpful voice.


Why Work At Ambs Call Center? Click here to learn more

 

COMPENSATION

  • Progressive compensation based on skill development. Earn up to $21.50 per hour                                                 


ADDITIONAL PAY


Attendance Bonus

  • $3.00 per hour for every hour worked during the pay period. Call Center Agent without any attendance violations (including absences, being tardy, and being out of rotation) during a given pay period will earn the attendance bonus.      


Dispatcher Differential

  • $1.50 per hour differential for becoming a dispatcher. 


Spanish Bi-Lingual Differential

  • $1.00 per hour. Are you fluent in Spanish and English? Earn a $1 per hour differential once you have graduated training and are handling all calls.


Multiple opportunities for growth  

  • Like mentoring others? Become a trainer and earn up to $24.25 per hour. Lead the team as a Supervisor and you can earn up to $26.95 per hour.  


BENEFITS

  • Competitive compensation
  • Health Insurance
  • Employer provided Life Insurance
  • Voluntary Vision & Dental
  • Smart Dollar Financial Wellness Program
  • Retirement plan with company match contribution up to 3%
  • Paid lunch and breaks
  • Eligible for up to 40 hours of PTO during first 12 months of Ambs employment
  • Paid birthday benefit after 12 months of Ambs employment
  • 1 Floating Holiday after 12 months of Ambs employment
  • Hours worked on holidays are paid at time and a half
  • Overtime available
  • 40-hour bonus pay for 1-year perfect attendance


QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS

  • High School Diploma or equivalent required
  • Typing skills of 25 wpm
  • Customer service experience preferred
  • Excellent interpersonal, verbal, and written communication skills
  • Strong basic computer skills
  • Ability to multi-task
  • Ability to make sound decisions under pressure
  • Ability to deal with difficult situations and people
  • Ability to work well in both a team environment and independently
  • A strong attention to detail
  • Requires primarily sitting at a desk for extended periods

 

FULL-TIME EMPLOYEES

  • 40+ hours per week
  • Mandatory weekends and holidays

 

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at The Company will be based on merit, qualifications, and abilities. The Company does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, pregnancy, or any other characteristic protected by law.

  • Call center agent

    3 weeks ago

    Tampa, United States Randstad Full time

    Are you looking for the next steps in your career? Take that first one by applying to be a Call Center Agent. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! A major Call Center Service company is looking for customer service representatives to join...

  • Call center Agent

    4 weeks ago

    Tampa, United States Randstad USA Full time

    Are you looking for the next steps in your career? Take that first one by applying to be a Call Center Agent. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! A major Call Center Service company is looking for customer service representatives to join...

  • Call center Agent

    4 weeks ago

    Tampa, Florida, United States Randstad USA Full time

    Are you looking for the next steps in your career? Take that first one by applying to be a Call Center Agent. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you A major Call Center Service company is looking for customer service representatives to join...

  • Contact Center Agent

    5 days ago

    Tampa, Florida, United States TAMPA BAY FEDERAL CREDIT UNION. Full time

    As a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email, and written correspondence. Support a sales and service environment in conjunction with the Credit Unions values and goals. Perform a variety of Call Center...

  • Contact Center Agent

    5 days ago

    Tampa, Florida, United States TAMPA BAY FEDERAL CREDIT UNION. Full time

    Job DescriptionJob DescriptionAs a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email, and written correspondence. Support a sales and service environment in conjunction with the Credit Unions values and goals....

  • Bilingual Cable Sales Agent

    1 month ago

    Tampa, United States Mass Markets - MCI Company Full time

    BILINGUAL CABLE SALES REPRESENTATIVE - The sales job of the year is now hiring! We are looking for bilingual sales agents to support a national cable service provider. The calls are inbound, which means customers call you. If you believe you have a p Cable, Bilingual, Agent, Sales, Technical Support, Customer Experience, Education

  • Call Center Agent

    4 weeks ago

    Tampa, United States PolicyScout TPA Full time

    **POLICYSCOUT IS NOW HIRING FOR OUR NEW TAMPA LOCATION!** - Do you thrive in fast-paced environments? - Tired of being paid the same for wage for hard work? - We're seeking call center PRO'S! - Customer Service and or Sales backround required - **PRIMARY PURPOSE**:_ Well established call center looking for motivated individuals to take inbound and outbound...

  • Call Center Agent

    19 hours ago

    Tampa, United States PolicyScout TPA Full time

    **POLICYSCOUT IS NOW HIRING FOR OUR NEW TAMPA LOCATION!** - Do you thrive in fast-paced environments? - Tired of being paid the same for wage for hard work? - We're seeking call center PRO'S! - Customer Service and or Sales backround required - **PRIMARY PURPOSE**:_ Well established call center looking for motivated individuals to take inbound and outbound...

  • Call Center Agent

    3 weeks ago

    Tampa, Florida, United States Randstad USA Full time

    Do you have 1 year of RECENT call center experience? Are you able to start in June on June 10th, 12th, 17th, or 19th? Are you completely comfortable with $18/hr on a WEEKLY basis? This could be the perfect opportunity for you Start Date: June Pay:$18/hr on a WEEKLY basis -Inbound call center Potential Shifts Monday through Friday: 8am-4:30pm 9am-5:30pm...

  • Call Center Agent

    4 weeks ago

    Tampa, Florida, United States Randstad USA Full time

    Do you have 1 year of RECENT call center experience? Are you able to start in June on June 10th, 12th, 17th, or 19th? Are you completely comfortable with $18/hr on a WEEKLY basis? This could be the perfect opportunity for you Start Date: June Pay:$18/hr on a WEEKLY basis -Inbound call center Potential Shifts Monday through Friday: 8am-4:30pm 9am-5:30pm...

  • Call Center Agent

    4 weeks ago

    Tampa, Florida, United States Randstad USA Full time

    Do you have 1 year of RECENT call center experience? Are you able to start in June on June 10th, 12th, 17th, or 19th? Are you completely comfortable with $18/hr on a WEEKLY basis? This could be the perfect opportunity for you Start Date: June Pay:$18/hr on a WEEKLY basis -Inbound call center Potential Shifts Monday through Friday: 8am-4:30pm 9am-5:30pm...

  • Contact Center Agent

    3 weeks ago

    Tampa, United States Tampa Bay FCU Full time

    As a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email, and written correspondence. Support a sales and service environment in conjunction with the Credit Unions values and goals. Perform a variety of Call Center...

  • Contact Center Agent

    3 weeks ago

    Tampa, United States Tampa Bay FCU Full time

    As a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email, and written correspondence. Support a sales and service environment in conjunction with the Credit Unions values and goals. Perform a variety of Call Center...

  • Contact Center Agent

    7 days ago

    Tampa, United States Tampa Bay FCU Full time

    As a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email, and written correspondence. Support a sales and service environment in conjunction with the Credit Unions values and goals. Perform a variety of Call Center...

  • Call center agent

    3 weeks ago

    Tampa, United States Randstad Full time

    Do you have 1 year of RECENT call center experience? Are you able to start in June on June 10th, 12th, 17th, or 19th? Are you completely comfortable with $18/hr on a WEEKLY basis? This could be the perfect opportunity for you! Start Date: June Pay:$18/hr on a WEEKLY basis -Inbound call center Potential Shifts Monday through Friday: 8am-4:30pm 9am-5:30pm...

  • Call Center Agent

    4 weeks ago

    Tampa, United States Randstad USA Full time

    Do you have 1 year of RECENT call center experience? Are you able to start in June on June 10th, 12th, 17th, or 19th? Are you completely comfortable with $18/hr on a WEEKLY basis? This could be the perfect opportunity for you! Start Date: June Pay:$18/hr on a WEEKLY basis -Inbound call center Potential Shifts Monday through Friday: 8am-4:30pm 9am-5:30pm...

  • Call Center Agent

    4 weeks ago

    Tampa, United States Randstad USA Full time

    Do you have 1 year of RECENT call center experience? Are you able to start in June on June 10th, 12th, 17th, or 19th? Are you completely comfortable with $18/hr on a WEEKLY basis? This could be the perfect opportunity for you! Start Date: June Pay:$18/hr on a WEEKLY basis -Inbound call center Potential Shifts Monday through Friday: 8am-4:30pm 9am-5:30pm...

  • Call Center Agent

    3 weeks ago

    Tampa, United States Randstad USA Full time

    Do you have 1 year of RECENT call center experience? Are you able to start in June on June 10th, 12th, 17th, or 19th? Are you completely comfortable with $18/hr on a WEEKLY basis? This could be the perfect opportunity for you! Start Date: June Pay:$18/hr on a WEEKLY basis -Inbound call center Potential Shifts Monday through Friday: 8am-4:30pm 9am-5:30pm...

  • Call Center Agent

    4 weeks ago

    Tampa, United States Patient Prism LLC Full time

    Job DescriptionJob DescriptionJob descriptionDo you like customer service but don’t necessarily like having to talk to customers all day? Do you prefer to come to work, sit down, and do your job without being interrupted or have lengthy meetings with co-workers? Do you consider yourself a self-starter and a quick learner? If you answered yes, Patient Prism...

  • Call Center Agent

    2 months ago

    Tampa, United States Patient Prism LLC Full time

    Job DescriptionJob DescriptionJob descriptionDo you like customer service but don’t necessarily like having to talk to customers all day? Do you prefer to come to work, sit down, and do your job without being interrupted or have lengthy meetings with co-workers? Do you consider yourself a self-starter and a quick learner? If you answered yes, Patient Prism...