Commercial Insurance Account Manager

2 weeks ago


Atlantic Beach, United States The Insurance Center - New Bern, NC Full time
Job DescriptionJob DescriptionCommercial Insurance Account Manager

Currently seeking a Commercial Lines Account Manager to work in our Atlantic Beach, NC office. The Insurance Center is a full-service, independent insurance agency offering personal lines, commercial lines, life and health insurance.

Requirements:
  • North Carolina Property and Casualty License or equivalent. (must be able to be attained within 90 days of hire)
  • Prior experience working within the Insurance Industry preferred.
  • Applied Epic knowledge preferred.
  • Strong customer service and communication skills.
  • Ability to build client relationships.
  • Effective time management skills, willingness to learn, and be coachable.
  • Proficient computer skills including MS Office, Excel, and Outlook.

Responsibilities:
  • Assisting clients with a variety of insurance applications and policies.
  • Issuing policies/binders, processing policy change requests, and processing payments.
  • Assisting clients with quotes, renewals, and re-writes.
  • Prepare Proof of Insurance and issuing Certificates of Insurance.
  • Build and maintain relationships with clients and teammates.
  • Provide support to Commercial Lines Producers.
  • Utilize the Agency Management System to document all activity performed and log insured and carrier correspondence.
  • Accept and process insured payments, respond to billing/cancellation inquiries and process cancellations.
  • Provide backup support, such as answering incoming calls, and other administrative work as needed.
  • Send documentation to insureds to obtain signatures (including eSignatures), in a timely fashion, and maintain in Agency Management System or within carrier systems.
  • Adhere to Agency Errors & Omissions guidelines.

Compensation and Benefits:
  • Pay based on experience.

Generous benefits package including:
  • FULLY PAID Health and Dental Insurance immediately upon hire.
  • 401k with employer match
  • Paid time off (PTO) and Paid Holidays
  • Paid coursework, exam fees and continuing education for P&C Licensure.



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