Store Support Technician
1 month ago
Location: Temple, TX
Employee Level: Individual Contributor
Career Level: Entry-Level to Intermediate
Salary Range: $16.00 to $18.00/HR
What You Need:
- Requires top-notch customer service skills and ability to build rapport
- Demonstrable ability to troubleshoot complex software issues and test software applications
- Exceptional written and verbal communication and ability to translate complex technical issues into layman’s terms
- Ability to multi-task and prioritize issues in a fast-paced work environment
- Desire and ability to support and train customers via phone, remote connections, or in person
- Proficiency with MS Office Suite
- Microsoft SQL proficiency preferred but not required
About the Job:
PDI Technologies is recruiting for exceptional software customer support to add to our team in Temple, TX. PDI seeks to recruit and develop outstanding professionals that can maximize the use of emerging technologies to create innovative solutions for our customers. We do this while remaining committed to superior customer service. Store Support Technician are advanced customer support staff, providing high-touch customer service on any escalated issues and sustained support to customers experiencing software issues.
What You’ll Do:
- Assist customers with PDI software issue resolution
- Identify, analyze, and resolve customer issues, documenting work in case notes, and escalating issues appropriately
- Work closely with SMEs and Software Engineers to create knowledgebase content
- Participate in ongoing training and development
- Occasionally instruct classes on PDI products or industry best practices for internal and external customers
- Mentor other team members to address and resolve customer concerns in a timely manner and provide a feedback loop to development when indicated
Why PDI Technologies?
PDI Technologies, Inc. resides at the intersection of productivity and sales growth, delivering powerful solutions that serve as the backbone of the convenience retail and petroleum wholesale ecosystem. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with their customers.
We offer:
- Comprehensive benefits package including health, dental, and vision coverage effective immediately
- Fully flexible remote work environment
- Matching Group Retirement Savings Plan
- PTO effective immediately
- Quarterly self-investment allowance for personal and professional development, health and wellness, entertainment, travel, charitable giving, tech, travel, etc.
- Strong culture that values authenticity, trust, curiosity, and diversity of thought
Our Commitment to Diversity, Inclusion & Belonging
At PDI Technologies, diversity is embraced. We are committed to cultivating an environment that is safe, welcoming, and inclusive for all individuals. PDI Technologies is an Equal Opportunity Employer. We agree not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.
Powered by JazzHR
40Ud2oHyNV
-
Store Maintenance
3 months ago
Temple, United States CEFCO Full timeStore Maintenance - Store #89 Temple, TX, USA Req #1093 Friday, April 12, 2024 CEFCO Convenience Stores is hiring both part-time and full-time Store Maintenance Technicians! CEFCO VISION STATEMENT: "To be a consumer-driven convenience retailer with engaged employees, who sells great food and provides great service in an exceptionally clean...
-
Store Maintenance
3 weeks ago
Temple, United States CEFCO Full timeStore Maintenance - Store #89 Temple, TX, USA Req #1093 Wednesday, August 21, 2024 CEFCO Convenience Stores is hiring both part-time and full-time Store Maintenance Technicians! CEFCO VISION STATEMENT: "To be a consumer-driven convenience retailer with engaged employees, who sells great food and provides great service in an exceptionally clean...
-
Store Maintenance
1 month ago
Temple, United States CEFCO Convenience Stores Full timeCEFCO Convenience Stores is hiring both part-time and full-time Store Maintenance Technicians! CEFCO VISION STATEMENT: "To be a consumer-driven convenience retailer with engaged employees, who sells great food and provides great service in an exceptionally clean environment." If you thrive on working hard, making an impact on the business - all while having...
-
Behavioral Support Technician
6 days ago
Temple, Pennsylvania, United States KidsPeace Full timeJoin our dedicated team as a Behavioral Support TechnicianLicensed to deliver therapeutic services within Intensive Behavioral Health Services (IBHS)Engages in one-on-one interactions with clients in various community environmentsQualifications:Active Registered Behavior Technician certificationCurrent Driver's LicenseProficient in basic computer...
-
Behavioral Support Technician
6 days ago
Temple, Pennsylvania, United States Kids Peace Mesabi Academies Full timePosition Overview:As a Behavioral Support Technician, you will play a vital role in providing individualized care to children facing Autism and other behavioral challenges. This position is part-time, offering less than 30 hours per week, and primarily operates Monday through Friday, with potential for additional hours on weekends as required.Key...
-
Hyperbaric Technician I
4 weeks ago
Temple, United States Baylor Scott & White Health Full timeShift: Monday-Friday 8:00am-5:00pm with no weekends or holidays Relocation Bonus: Varies (external candidates only) Location: BSW Temple Main Hospital Setting: Wound Care Qualifications - EMT OR CRT required. Hyperbaric Tech Cert- preferred JOB SUMMARY The Hyperbaric Technician 1, under the supervision of a certified hyperbaric technician (CHT),...
-
Automotive Technician General Service
2 weeks ago
Temple, Texas, United States Goodyear Full timeGoodyear. More Driven. Let's Connect, Apply Today to Fast Track Your InterviewWalk In Interviews Welcome Store#4128 Address: 2011 Southwest H K Dodgen Loop Temple, TX 76502 Starting Pay $ $23.00 Hourly Experience BasedGoodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with...
-
Store Team Member
2 weeks ago
Temple, United States Academy Sports Full timeCome work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. He/she is responsible for ensuring...
-
Automotive Technician
4 weeks ago
Temple Terrace, United States Monro Inc. Full timeJob DescriptionJob DescriptionCompany DescriptionMonro, Inc. Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry—Monro Auto Service...
-
Automotive Technician
3 weeks ago
Temple Terrace, United States Monro Inc. Full timeJob DescriptionJob DescriptionCompany DescriptionMonro, Inc. Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry—Monro Auto Service...
-
Assistant Store Manager
3 months ago
Temple Hills, United States Save A Lot - AQS LLC Full timeBenefits/PerksPaid Training Full time and Part-time positionsFlexible SchedulesOpportunity for advancement Company OverviewSave A Lot is one of the nation’s leading extreme value, carefully selected assortment grocers. From Maine to California, our 1,200+ neighborhood stores serve more than 4 million shoppers each week.We deliver our customers up to 40%...
-
Production Technician
6 days ago
Temple, Georgia, United States Sonoco Full timeAt Sonoco, we have evolved from a small family-owned enterprise into a leading global corporation, reshaping the landscape of products and packaging while upholding our core belief that "People Build Businesses." Our exceptional workforce is the driving force behind our continuous growth, consistently innovating with outstanding solutions each year. Today,...
-
Automotive Technician/Mechanic
4 days ago
Temple, United States Big Brand Tire & Service Full time $31 - $45Job DescriptionJob DescriptionAutomotive Technician/Mechanic: $31-$45 effective rate (Base Pay + Commission + Overtime + Paid Benefits)What can you expect from being a Technician?Work as a team to perform front-end mechanical repairs, but not limited to alignments, brakes, steering/suspension, fluid exchanges, repair and replacing components such as water...
-
Technical Support Specialist
5 days ago
Temple, Texas, United States McLane Intelligent Solutions Full timeJob OverviewThe McLane Intelligent Solutions help desk team is dedicated to delivering exceptional value to our clients by offering prompt, efficient, and insightful resolutions to their technical challenges. By ensuring the reliability of our clients' systems and providing assistance during critical times, the Help Desk Technician plays a vital role in...
-
Technical Support Specialist
5 days ago
Temple, Texas, United States McLane Intelligent Solutions Full timePosition OverviewThe McLane Intelligent Solutions help desk team is dedicated to delivering exceptional value to our clients by offering prompt, efficient, and insightful resolutions to their technical challenges. By ensuring the reliability of our clients' systems and providing assistance during critical moments, the Help Desk Technician plays a vital role...
-
Occupational Medicine Technician
2 months ago
Temple, United States Premier ER & Urgent Care Full timeJob DescriptionJob DescriptionThis is not your typical Occupational Medicine Technician position!At Premier ER & Urgent Care, you will join a close-knit team of professionals who offer a new approach to healthcare by providing urgent care and emergency services under one roof. This is a great opportunity to establish yourself with a ground-breaking,...
-
Retail Store Associate
2 months ago
Temple City, United States Office Depot Full timeJob Description As a Part Time Retail Store Associate at Office Depot, your part-time role is vital to our continued success in today's retail landscape. You'll engage with customers in a friendly and knowledgeable manner, creating a positive shopping experience while driving sales. As a Store Associate, you will actively connect with customers, addressing...
-
ED Support Tech
7 days ago
Temple, United States Baylor Scott & White Health Careers Full time*JOB SUMMARY* The Emergency Department (ED) Technician, under the supervision of Nursing Staff, helps in the provision of emergency care. Performs duties and direct technical care requiring knowledge of basic patient care standards and medical technology. *ESSENTIAL FUNCTIONS OF THE ROLE* * Helps in patient care duties. Collects data such as vital...
-
Store Leadership Assistant
6 days ago
Temple Hills, Maryland, United States Save A Lot - AQS LLC Full timeSave A Lot - AQS LLC Assistant Manager for Retail OperationsJoin Save A Lot, a prominent player in the extreme value grocery sector, as an Assistant Manager for Retail Operations. This role is pivotal in fostering sales enhancement and ensuring profitability while cultivating a supportive atmosphere for both team members and customers. Candidates should...
-
Datacenter Technician
3 weeks ago
Temple, United States HCLTech Full timePosition – Datacenter TechnicianFTE position Job description::Job Duties and Responsibilities: -ENS (Edge Network Services) Data Center and Lab, Network Support Technician (Tier 0.5/1/2/3/4): The Global ENS DC Team and Lab teams provides break-fix services across the production data center network.Maintaining the fleet requires the Network Support...