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Loan Servicing

3 months ago

Kalispell, United States TrailWest Bank Full time
Job DescriptionJob Description

TrailWest Bank is seeking a confident individual to fill a role in our Kalispell Loan Department. Are you a motivated individual, looking for an exciting career at a growing local community bank? If so, read on


The Commercial & Consumer Loan Servicing position offers a competitive salary based on experience. Also, we have a generous benefits package that includes PTO, a 401k Plan, EAP and Wellness program, and paid holidays.


ABOUT TRAILWEST BANK


We are a locally owned, full-service community bank that believes in being honest in all we do. TrailWest Bank has set high customer service standards. We recognize that our relationship with our customers is the most important element to keeping them highly satisfied. By promoting relationship banking, we differentiate our banking services by creating a high value-added experience for our customers and employees.


As our Loan Servicing agent you will be responsible for processing consumer and commercial loans, providing customer service for consumer and commercial customers, assisting loan officers with loan set up, and compliance and conformance to Bank guidelines.

  • Provide customers with answers to questions about their loan accounts.
  • Perform regular and routine loan processing duties such as: ordering credit reports, appraisals, title reports, and other data for underwriting; preparing loan documents; processing loan payments and payoffs,
  • Obtain a working familiarity with regulatory tracking and reporting requirements as they pertain to consumer and commercial loans. Training will be provided.
  • Organize loan files and process paid-off loan files, ensuring all documents are signed and files are complete and in compliance.
  • Board completed loans and lines of credit including disbursements, collateral, and lien holder information.
  • Monitor pending files.
  • Prepare modifications, maintain log, and change appropriate software fields.
  • File loan documents and title policies.
  • In coordination with Loan Officers, review title commitments/reports for potential problems and request loan payoffs.
  • Perform other related duties as assigned.

Education And Experience Requirements High school diploma or equivalent 6 months general office experience

Previous loan servicing experience is preferred but not required.



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