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Home Care Coordinator

4 months ago

Austin, United States Halcyon Home LLC Full time
Job DescriptionJob DescriptionDescription:

Are you a strong finisher who is energized by getting things right?

Do you love engaging with people and take pride in getting everyone taken care of? Is being a part of a fast-paced team with lots of moving parts exciting to you?

Halcyon Home is hiring a Home Care Care Coordinator with advancement potential. We are looking for a team player with strong computer skills and an eye for detail. Home Care and Personal Assistant Service scheduling experience are mandatory, along with a proven ability to manage a fast-paced, independent work schedule. Enjoy great pay and a strong team environment


About Us:

Halcyon Home is a fast-growing, Austin-owned home health company. We emphasize hospitality and compassion to create positive outcomes and quick recovery for our refined, aging clients. We were voted Best in Home Health three years running and Best in Home Care two years running by Senior Resource Guide. We've also been awarded 4 stars by Medicare in the CMS October preview. Join our team led by the Austin Woman's Way 2019 CEO of the Year and Central Texas 2021 Entrepreneur of the Year

Work Schedule:

  • Weekday 8-hour shifts Monday through Friday.
  • One weekend on-call every 8th weekend, with a day off during the week.
Essential Functions:
  • Schedule and document client schedules, changes, and incidents in a timely manner.
  • Coordinate care with management and client care team.
  • Supervise and manage assigned care team, including annual onsite visits and caregiver evaluations.
  • Complete annual client supervisory visits.
  • Conduct client file audits and rectify discrepancies promptly.
  • Provide effective communication to clients, families, community liaisons, staff members, and other healthcare professionals.
  • Respond to agency and client needs professionally.
  • Demonstrate commitment and competency in all duties.
  • Enhance professional growth through participation in educational programs, staff in-services, and workshops.
  • Promote the agency philosophy and administrative policies to ensure quality care.
Requirements:

Education:

  • High School graduate or equivalent.

Licensure:

  • Current Texas driver’s license.

Experience:

  • One year of customer service experience preferred.
  • Home Care or Personal Assistant Service scheduling experience mandatory.

Skills:

  • Excellent computer skills.
  • Exceptional interpersonal, organizational, and communication skills.
  • Knowledge of medical terminology preferred.
  • Excellent phone skills.
  • Ability to travel locally with some exposure to inclement weather.

Transportation:

  • Reliable transportation and valid, current auto liability insurance.
Environmental and Working Conditions:
  • Routine office environment; noise level may be moderately high.
  • Must be able to work a flexible schedule and extended hours.
  • Participates in the On Call and Back Up On Call Care Coordinators schedule.
  • Possible exposure to toxic materials, toner, etc.
Physical and Mental Effort:
  • Prolonged standing and walking required.
  • Ability to lift up to 50 lbs.
  • Requires working under some stressful conditions to meet deadlines and client needs.
  • Ability to make quick decisions.
  • Excellent problem-solving skills and ability to self-manage.