IT Helpdesk Technician

1 week ago

Griffin, United States Nocwing Full time
Job DescriptionJob DescriptionNocwing is looking for someone to join our growing team. We are a business solutions provider, helping people and their businesses leverage technology. We act as a proactive partner for technology, offering managed and professional technical services.

Actions We Believe In
  • Put People First
  • Be Dependable
  • Be Curious
What you’ll be doing:
Provide onsite and remote technical support and troubleshooting for:
  • Microsoft related technologies: Windows Desktops and Servers, Microsoft 365, OneDrive, and SharePoint.
  • Network Connectivity: routers, firewalls, VPNs, switches, and wireless.
  • Hosted VoIP solutions
  • Disaster Recovery solutions
What you need to accomplish this:
  • A desire to help people.
  • A desire to learn.
  • Curiosity - Ask “Why?”, not just “How?”
  • Great communication skills.
  • Good understanding of Microsoft related technologies, computers, servers, and operating systems.
What We Offer
  • Great Workplace Culture
  • Competitive Pay
  • 100% Health Coverage - Medical, Vision, and Dental
  • Paid Holidays and Time Off
  • Advancement Opportunities
  • Continuing Education Reimbursement
  • Monthly Performance Based Bonuses
  • Retirement Contribution Match

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