Patient Service Representative

4 weeks ago


WilkesBarre, United States ZOLL LifeVest Full time
Job DescriptionJob Description

Position Title: Patient Service Representative (PSR)

Remote independent contract worker position

Competitive fee for service

Flexibility – work around your schedule

Lifesaving medical technology

The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest® has been worn by hundreds of thousands of patients and saved thousands of lives.

Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.

Summary Description:

The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®.

 LifeVest®  is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition.  It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.  

This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the  use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off.

Responsibilities:

  • Contact caregivers and family to schedule services
  • Willingness to accept assignments which could include daytime, evenings, and/or weekends. 
  • Travel to patient’s homes and health care facilities  to provide services
  • Train the patient and other caregivers of patient (if applicable) in the use of LifeVest®
  • Program LifeVest® according to the prescribing physician’s orders
  • Measure the patient and determine correct garment size
  • Review with patient, and have patient sign, all necessary paperwork applicable to the service.
  • Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
  • Manage device and garment inventory
  • Disclose  family relationship with any potential referral source

Qualifications:

  • Have 1 year patient care experience
    • Patient experience must be in a paid professional environment (not family caregiver)
  • Patient experience must be documented on resume
  • Completion of background check 
    • Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
  • Disclosure of personal NPI number (if applicable)
  • Valid driver’s license and car insurance and/or valid state ID
  • Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
  • Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically

 

Powered by JazzHR

Efmdn1KxCH



  • Wilkes-Barre, United States ZOLL LifeVest Full time

    Position Title: Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility – work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable...


  • Wilkes-Barre, United States ZOLL LifeVest Full time

    Job DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...


  • Wilkes-Barre, United States ZOLL LifeVest Full time

    Job DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...


  • Wilkes-Barre, United States ZOLL LifeVest Full time

    Job DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...


  • Wilkes-Barre, United States Geisinger Full time

    **Job Summary**: Geisinger’s Patient Access Representatives (PARs) are excellent communicators who handle patient inquiries every day — all while maintaining empathy, professionalism and providing a positive patient experience. **Job Duties**: Geisinger’s Patient Access Representatives (PARs) are excellent communicators who handle patient inquiries...


  • Wilkes-Barre, Pennsylvania, United States Excelsia Injury Care Full time

    About UsAt Excelsia Injury Care we provide management services to a host of healthcare companies throughout Maryland, Delaware, Virginia, Pennsylvania and Missouri which furnishes high-quality integrated healthcare to people suffering from neuro-musculoskeletal injuries. The healthcare companies we manage, and service, offer an extensive slate of...


  • Wilkes-Barre, United States Geisinger Full time

    **Job Summary**: Geisinger’s Patient Access Representatives (PARs) are excellent communicators who handle patient inquiries every day — all while maintaining empathy, professionalism and providing a positive patient experience. **Job Duties**: - Responsible for front line support to the department. Coordinates and performs front line office activities...


  • Wilkes-Barre, United States Geisinger Full time

    **Job Summary**: Geisinger’s Patient Access Representatives (PARs) are excellent communicators who handle patient inquiries every day — all while maintaining empathy, professionalism and providing a positive patient experience. **Job Duties**: - Responsible for front line support to the department. Coordinates and performs front line office activities...


  • Wilkes-Barre, United States Geisinger Full time

    **Job Summary**: Geisinger’s Patient Access Representatives (PARs) are excellent communicators who handle patient inquiries every day — all while maintaining empathy, professionalism and providing a positive patient experience. **Job Duties**: - Responsible for front line support to the department. Coordinates and performs front line office activities...


  • Wilkes-Barre, United States Wilkes-Barre Hospital Company Full time

    Representative - Imaging Services - 1.0 full time Dayshift The representative position in imaging services serves as the clerical component of the team. Representatives coordinate reports; film management; order entry and patient management. High school diploma or G.E.D. required. Coursework or working knowledge of medical terminology and office machines....


  • Wilkes-Barre, United States Wilkes-Barre General Hospital Full time

    **Representative - Imaging Services - 1.0 full time Dayshift** The representative position in imaging services serves as the clerical component of the team. Representatives coordinate reports; film management; order entry and patient management. High school diploma or G.E.D. required. Coursework or working knowledge of medical terminology and office...


  • Wilkes-Barre, United States Wilkes-Barre Hospital Company Full time

    Representative - Imaging Services - 1.0 full time Dayshift The representative position in imaging services serves as the clerical component of the team. Representatives coordinate reports; film management; order entry and patient management. High school diploma or G.E.D. required. Coursework or working knowledge of medical terminology and office machines....


  • Wilkes-Barre, United States Geisinger Full time

    **Job Summary**: Responsible for front line support to the department. Coordinates and performs front line office activities in an effective and efficient manner for the department. Greets and registers incoming patients, supports the patient check out process and schedules future appointments as applicable. **Job Duties**: - Responsible for checking...


  • Wilkes-Barre, United States Geisinger Full time

    **Job Summary**: Responsible for front line support to the department. Coordinates and performs front line office activities in an effective and efficient manner for the department. Greets and registers incoming patients, supports the patient check out process and schedules future appointments as applicable. **Job Duties**: - Responsible for checking...

  • Patient Liaison

    4 weeks ago


    Wilkes-Barre, United States Geisinger Full time

    **Job Summary**: Facilitates communication between patients, representatives, families, physicians, system employees, institutions, departments and community resources. Assists with providing a channel through which patients and representatives can resolve issues, concerns and unmet needs. Assists in coordinating the resolution of complaints and grievances...

  • Patient Liaison

    4 weeks ago


    Wilkes-Barre, United States Geisinger Health System Full time

    Job Summary Facilitates communication between patients, representatives, families, physicians, system employees, institutions, departments and community resources. Assists with providing a channel through which patients and representatives can resolve issues, concerns and unmet needs. Assists in coordinating the resolution of complaints and grievances...


  • Wilkes-Barre, United States Berkshire Hathaway GUARD Insurance Companies Full time

    Overview: **Berkshire Hathaway GUARD** is seeking a **Customer Service Representative to work out of our Corporate office in Wilkes-Barre, PA.** In this position you will be responsible for communicating over the phone with insureds, agency personnel, claimants, providers, vendors, and any other callers with questions related to Berkshire Hathaway GUARD...

  • Patient Liaison

    4 weeks ago


    Wilkes-Barre, United States Geisinger Full time

    **Job Summary**: Facilitates communication between patients, representatives, families, physicians, system employees, institutions, departments and community resources. Assists with providing a channel through which patients and representatives can resolve issues, concerns and unmet needs. Assists in coordinating the resolution of complaints and grievances...


  • Wilkes-Barre, Pennsylvania, United States Berkshire Hathaway GUARD Insurance Companies Full time

    Agency Services RepresentativeBerkshire Hathaway GUARD is searching for talented individuals to join their team as an Agency Services Representative. They offer a collaborative company culture, outstanding benefits, and competitive compensation. If you value integrity and flexibility in an employer, this might be the perfect opportunity for you. Read on to...


  • Wilkes-Barre, United States Berkshire Hathaway GUARD Insurance Companies Full time

    Overview: **Agency Services Representative** Berkshire Hathaway GUARD offers a collaborative company culture with outstanding benefits and competitive compensation. Our organization is hiring and we’re looking for talented individuals to join our team and establish a rewarding career with us. Our success is founded on our strong reputation, and we have...