Health Informatics Specialist 1

1 month ago

Wichita, United States KU Medical Practice Association Full time
Job DescriptionJob Description

ESSENTIAL FUNCTIONS

  • Able to provide help desk daily support for all roles for EMR software.
  • Able to train end users for all roles.
  • Able to multi-task in fast paced environment and provide support efficiently.
  • Able to troubleshoot and prioritize issues or contact vendor to resolve.
  • Involved with preparation for upgrades reviewing release notes to keep updated with new features, enhancements, and products.
  • Ability to assist to create workflows for end users and complete system configurations.
  • Recommend improvements to simplify workflow processes for the benefit of users/providers and the patient experience
  • Assist with equipment and device setup.
  • Adhere to and enforce all HIPAA compliance rules/regulations.
  • Ability to identify and mitigate security risks associated with the use of electronic PHI.
  • Reliable Attendance and Punctuality
  • Other duties as assigned.

Education: Bachelor’s Degree preferred

Experience: Two to four years related experience

SKILLS & ABILITIES

Required Qualifications:

  • Must have a background in working directly with physicians, mid-levels and clinic support staff.
  • Must have Electronic Medical Records specific knowledge, eClinicalWorks preferred.
  • Excellent verbal and written communications skills, outgoing personality with strong customer service attitude.
  • Background in medical terminology and workflow.
  • EMR customization and maintenance knowledge.

Computer Skills

  • Experience with Microsoft Office and related products.
  • Familiarity and/or the ability to learn customizable practice management software and electronic medical records.
  • Proven knowledge required in operating systems, database, spreadsheet and word processing.
  • Proven ability to train users in software applications.

Other Requirements

  • Minimum 1 years progressively responsible experience in systems design or help desk support.

High interpersonal skills including demonstrated ability to relate well with others in the execution of duties.

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