Solution Architect

1 month ago

Springfield, United States Salon Service Group Full time
Job DescriptionJob DescriptionDescription:

Job Title: Solution Architect

Department: IT

Reports to: IT Director

Status: Full-time (Exempt)

Location: Springfield, MO


Salon Service Group, founded over 32 years ago, is the nation's largest privately-owned professional beauty distributor. SSG proudly partners with the Professional Beauty Industry exclusively, through salons, spas and stylists. We have conveniently located, professionally exclusive wholesale stores representing our independently owned, high-end professional portfolio of haircare brands across SSG territories. We are committed to excellent service, quality products and most importantly, we build strong lifelong partnerships with our customers. Our highest priority is to provide our customers with the tools and support that they need for success.


Job Summary: The Solution Architect will be on a team that maintains and supports an enterprise ERP, eCommerce, and proprietary applications. You will also design and implement custom monitoring solutions to help diagnose and resolve issues.


Duties/Responsibilities:

  • SQL Reports – Create and maintain custom reports as needed. Candidate MUST HAVE some at least minimal experience writing SQL queries.
  • Server Management – Identifying, reporting, troubleshooting and resolving ecommerce, point-of-sale, and ERP security application issues
  • Application Support – Researching, troubleshooting, and resolving issues for team members on both proprietary and external POS systems
  • Flexibility to regularly rotate through different technical specialties and skill sets
Requirements:
  • Superior interpersonal skills inclusive of a positive, easy-going, people-oriented attitude with an ability to work with users at all levels within the company
  • Intellectual curiosity, excellent problem-solving skills, including the ability to identify root causes and recommend solutions
  • Excellent verbal and written communication skills; ability to communicate analytical and technical content in an easy-to-understand way
  • Quality time-management, organizational, and prioritization skills
  • Dependable, flexible, adaptable, attentive to detail with a strong work ethic
  • Willingness to learn new technologies and adapt to dynamic environments
  • Ability to plan, organize and manage multiple tasks in an environment subject to disruptions and/or a rapidly changing focus


Education and Experience:

  • BA in Computer Science, Information Systems, or related field, or equivalent experience


Working for SSG will provide you with:

  • Health, Dental, Vision, Life, and AD&D Insurance available
  • Health Savings Account or Flexible Spending Account
  • Employee Assistance Program
  • 401 (k) Retirement Plan - SSG matches 50% of the employee’s contributions up to 2% of their yearly income
  • Paid vacation and sick leave
  • Holiday pay
  • Sam’s Club membership for you and a friend or family member
  • Discounts on exclusive hair products
  • Employee referral program - $1,000 potential earnings per referral


SSG is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer. Candidates are considered for employment with SSG without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status, or other classification protected by applicable federal, state or local law.

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