Customer Care Center Representative

2 weeks ago

Berryville, United States CSBank Full time
Job DescriptionJob Description

Customer Care Center Representative

CS Bank is actively seeking a highly self-motivated individual to join our bank family. This full-time, Customer Care Center Representative position is the perfect opportunity to showcase your skills and expand your career in the Banking Industry.

About CSBank

As a CS Bank employee you'll enjoy a competitive hourly wage depending on experience and a full benefits package package which includes: 401K, Insurance plans, PTO, paid Holidays. In addition, you'll receive constant support from your colleagues and work in an environment that fosters creativity and growth.

Responsibilities:

  • Provide excellent customer service
  • Support new technologies
  • Grow the Bank through customer satisfaction with the existing services and new e-banking products and services
  • Assist customers and employees with telephone calls
  • Answer questions
  • Resolve problems within authority
  • Research information and problems for customers, employees, legal entities, etc
  • Perform other job related duties as assigned

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