Shelter Attendant

The Emergency Shelter Attendant will provide quality, respectful, courteous service to all guests in the shelter. An overview of responsibilities includes but not limited to, maintaining a safe, clean environment, supporting, and assisting guests, and documenting safety and/or security concerns.  

Duties and Responsibilities: 

1. Complete sign in documentation and other record keeping for the shelter guests is completed.  
2. Log all attendance records for HMIS and grant purposes. 
3. Assist in the preparation/coordination of the meals for guests.  
4. Assist in maintaining the safety and security of guests, and shelter property, and report concerns to supervisor on duty. 
5. Assist guests with accessing resources, such as clean laundry, linens, hygiene kits, etc.  
6. Ensure compliance with the emergency shelter procedure manual. 
7. Document incidents accurately, timely and notifying supervisor on-duty.  
8. Maintain the cleanliness of the shelter by performing tasks outlined on the daily checklists.  
9. Attend regularly scheduled meetings and trainings assigned by supervisor. 
10. Staying awake and attentive to shelter guests and operations all hours of the shift.  
11. Perform other duties as assigned by supervisor. 

Skills/Abilities: 

1. Excellent interpersonal skills and customer service skills 
2. Ability to work with diverse cultures and persons of varied socioeconomic backgrounds. 
3. Ability to prioritize tasks 
4. Ability to maintain calm demeanor in a fast-paced and at times stressful environment. 

Education/Experience: 

1. High School Diploma or equivalent (preferred) 
2. One (1) yr. experience working with individuals experiencing homelessness. (preferred) 
3. CPR Certification, Crisis Intervention training, and Benefit Bank training (preferred). 

Physical Requirements:  

1. Must be able to lift up to 50lbs. 
2. Must be able to stand for 4-8 hours at a time. 
3. Passed pre-employment screenings.  

EEO