Shift Lead/Supervisor

3 weeks ago

Keller, United States SOB ALLIANCE, LLC Full time
Job DescriptionJob Description

Summary

The Shift Leader is responsible and accountable for all Restaurant activities while on duty. The Shift Leader will work with the Restaurant Management Squad to ensure all activities are consistent with and supportive of the Restaurant’s business plan. They will ensure all Squad Members are performing their job responsibilities and meeting expectations. Pay Rate is 20-22/hr.

Job Expectations

The Shift Leader performs Leadership, Management, and Organizational tasks while supervising fellow Squad Members, monitoring their performance, to ensure they comply with company and safety policies, and delegate tasks appropriately.

Duties:

  • Follow the steps outlined in the SOB Training Program to learn and train new skills, duties, and responsibilities
  • Abide and enforce to the rules and direction given by the Restaurant Management Squad and refrains from insubordination
  • Communicate to their immediate Supervisor when additional training guidance and practice is needed • Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
  • Organize shift schedules for Squad Members and monitor attendance, tardiness, and time off
  • Assign duties to specific Squad Members based on role and skill level
  • Understand how each job responsibility impacts Guests, the Squad, and overall Restaurant Operations and success
  • Greet Guests, process orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions
  • Ensure Squad Members work together to prepare items on the SOB menu while following cooking instructions, safety procedures, and sanitary requirements
  • Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
  • Ensure Restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms, etc.
  • Handle Guests’ concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy
  • Maintain a neat and tidy appearance by wearing a uniform and adhering to the SOB Uniform Policy
  • Are performance-oriented and performance-driven; understand performance expectations and are aware of performance results
  • Provide direction, supervision, and feedback to maintain high levels of productivity and Squad morale
  • Communicate Squad Member work performance to the Restaurant Management Squad and appropriately address performance issues
  • Train new and current Squad Members
  • Balance cash drawers and prepare cash deposits as assigned by the Restaurant Management Squad
  • Effectively plan, organize, and implement all daily operational routines and activities
  • Complete all required administrative duties and daily paperwork including required checklists
  • Supervise and perform closing and/or opening activities as directed by the Restaurant Management Squad
  • Establish an environment of trust to ensure honest, open, and direct communication
  • Role model and set a positive example for the entire Squad in all aspects of business and personnel practices
  • Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize Restaurant costs; properly uses all products, supplies, and equipment facilities
  • Communicate effectively with Squad Members and Management to resolve any interpersonal issues as needed

Requirements:

  • Current student or high school diploma/GED preferred
  • Current ServSafe Manager Certification
  • Current Alcohol Service Certification
  • Must be at least 18 years old and fluent in English
  • Certified in all stations following the SOB Training Program
  • Flexibility to work nights, weekends, holidays, opening and closing shifts
  • Ability to stand for long periods of time and work in a fast-paced environment
  • Ability to bend and stoop and lift 50 – 75 lbs comfortably
  • Ability to work in close quarters and around heat
  • Positive attitude while conducting all duties
  • Commitment to Guest satisfaction. Looks at Restaurant Operations from the Guest’s point of view
  • Effective communicator with co-workers and the Restaurant Management Squad
  • Excellent organization, planning, time management, delegation, and problem-solving skills

Transportation & Accessibility:

  • Must have reliable transportation to work, a driver’s license, and proof of insurance
  • Must have a telephone or other reliable method of communicating with supervisor and co-workers

  • Shift Manager>

    2 weeks ago

    Keller, United States Arby's Restaurant Full time

    Arby's Restaurant - 1101 South Main St [Restaurant Shift Supervisor] As a Shift Manager at Arby's, you'll: Lead and inspire your team; Maintain adequate staffing levels; Interview, hire and develop team members; Ensure the restaurant remains clean and provide a safe environment; Assist in restaurant operations management in inventory control and record...

  • Shift Manager>

    4 weeks ago

    Keller, United States Arby's Restaurant Full time

    Arby's Restaurant - 1101 South Main St [Restaurant Shift Supervisor] As a Shift Manager at Arby's, you'll: Lead and inspire your team; Maintain adequate staffing levels; Interview, hire and develop team members; Ensure the restaurant remains clean and provide a safe environment; Assist in restaurant operations management in inventory control and record...

  • Shift Lead

    4 weeks ago

    Keller, United States Swig Keller Full time

    Job DescriptionJob DescriptionREASONS TO JOIN OUR TEAMGrowth opportunities - 99% of our management has been promoted from withinBuilt-in pay increasesFree drink and cookie while working35% discount at the location you work, and friends and family receive a 35% discount as long as you are with them at the time of purchase.Hiring immediatelyFlexible...

  • Restaurant Shift Lead

    1 month ago

    Keller, United States Salad and Go Full time

    Job DescriptionJob DescriptionBeach & Timberland12556 N Beach St, Fort Worth, TX 76244Benefits:Flexible Schedules Community Service Opportunities Growth Opportunities- Hourly to Salary Leadership Training Competitive pay Paid vacation Medical, dental and vision insurance BEST Restaurant Industry hours (open between 6am-9pm) Free Food! Relaxed Uniform –...

  • Restaurant Shift Lead

    3 weeks ago

    Keller, United States Salad and Go Full time

    Job DescriptionJob DescriptionBeach & Timberland12556 N Beach St, Fort Worth, TX 76244Benefits:Flexible Schedules Community Service Opportunities Growth Opportunities- Hourly to Salary Leadership Training Competitive pay Paid vacation Medical, dental and vision insurance BEST Restaurant Industry hours (open between 6am-9pm) Free Food! Relaxed Uniform –...

  • Shift Manager>

    4 weeks ago

    Keller, United States RaceTrac Full time

    RaceTrac - 700 Keller Pkwy. [Shift Supervisor / Department Manager] As a Shift Manager at RaceTrac, you'll: Support in overseeing the operations and sales of a high volume convenience store retail outlet; Learn to provide associates with necessary supervision and leadership on designated shifts; Work to drive profitability, develop people, and maintain the...

  • Shift Manager>

    2 weeks ago

    Keller, United States RaceTrac Full time

    RaceTrac - 700 Keller Pkwy. [Shift Supervisor / Department Manager] As a Shift Manager at RaceTrac, you'll: Support in overseeing the operations and sales of a high volume convenience store retail outlet; Learn to provide associates with necessary supervision and leadership on designated shifts; Work to drive profitability, develop people, and maintain the...

  • Shift Manager>

    4 weeks ago

    Keller, United States Sonic Full time

    SONIC Drive-In - 8661 N Beach Street [Restaurant Shift Supervisor] As a Shift Manager at SONIC Drive-In, you'll: Assist with hiring, training, supervising, managing, directing, and developing staff; Make every guest a repeat customer by ensuring the guest leaves the lot satisfied every time; Help employees understand the big picture and their role by sharing...

  • Warehouse Lead

    3 weeks ago

    Keller, United States Capstone Logistics Full time

    Shift: 2nd Shift - 4 pm Start Time 3rd Shift - 8 pm Start Time. Compensation:Potential to earn over $850 paid weekly! Keller, TX 2nd & 3rd Shift $850 /weekly Join our growing team! We are looking for motivated individuals who want to further their ca Warehouse Lead, Warehouse Associate, Warehouse, Transportation, Operations, Supply Chain, Manufacturing

  • Warehouse Lead

    5 days ago

    Keller, Texas, United States Capstone Logistics Full time

    Shift: 2nd Shift - 4 pm Start Time 3rd Shift - 8 pm Start TimeCompensation:Potential to earn over $850 paid weekly Keller, TX 2nd & 3rd Shift $850 /weekly Join our growing team We are looking for motivated individuals who want to further their ca Warehouse Lead, Warehouse Associate, Warehouse, Transportation, Operations, Supply Chain, Manufacturing

  • Production Supervisor

    4 days ago

    Keller, United States Foam Fabricators Inc Full time

    Job DescriptionJob DescriptionDescription:Job Title: Production SupervisorDepartment: OperationsReports to: Plant ManagerFLSA Status: Non-ExemptJob SummaryThe Production Supervisor is a member of the Operations Team and under the guidance of the Plant Manager, is responsible for overseeing and coordinating production activities to maximize associate and...

  • Shift Manager

    1 week ago

    Keller, United States The Saxton Group | McAlister's Deli Franchisee Full time

    Looking for a career where you can expand your knowledge in the restaurant industry with opportunity for management and leadership growth? At McAlister’s Deli, we want to hire, work with, and develop the best restaurant managers and leaders! Our Shift Managers are food service experts, leaders who manage their team, and are on the front lines instructing,...

  • Culinary Service Supervisor

    4 weeks ago

    Keller, United States Conservatory at Keller Town Center Full time

    Job DescriptionJob DescriptionAbout Discovery Senior LivingDiscovery Senior Living ranks prominently among the 5 largestsenior housing providers in the US, and is nationally renowned for designing,developing, marketing, and operating a multi-brand portfolio of upscale, luxurysenior-living communities. With over 250 communities in nearly 40states, and 15,000...

  • Culinary Service Supervisor

    3 weeks ago

    Keller, United States Conservatory at Keller Town Center Full time

    Job DescriptionJob DescriptionAbout Discovery Senior LivingDiscovery Senior Living ranks prominently among the 5 largestsenior housing providers in the US, and is nationally renowned for designing,developing, marketing, and operating a multi-brand portfolio of upscale, luxurysenior-living communities. With over 250 communities in nearly 40states, and 15,000...

  • Back of House Shift Leader

    4 weeks ago

    Keller, United States Chick-fil-A at Keller Full time

    **WHY SHOULD YOU WORK AT CHICK-FIL-A** - **Consistently Rated As The #1 Customer Service Food Brand in the US.**: - **You are part of a family who cares deeply about you.**: - **You will develop lifelong friendships**: - **We are committed to your training and growth**: - **You will grow and be stretched**: - **Scholarships (Did you know that since 1973...

  • Back of House Shift Leader

    2 weeks ago

    Keller, United States Chick-fil-A at Keller Full time

    **WHY SHOULD YOU WORK AT CHICK-FIL-A** - **Consistently Rated As The #1 Customer Service Food Brand in the US.**: - **You are part of a family who cares deeply about you.**: - **You will develop lifelong friendships**: - **We are committed to your training and growth**: - **You will grow and be stretched**: - **Scholarships (Did you know that since 1973...

  • Shift Leader

    4 weeks ago

    Keller, United States Whitewater Express Car Wash Full time

    Job DescriptionJob Description   *Applicants must be 18 years or older to be considered for this role, due to working in heavy machinery zones.*Come Work Where Leaders are Grown!Join Our Team to Fast-Track Your Career!  At WhiteWater Express, we're more than just a car wash; we're a family built on respect, communication, and a passion for...

  • Shift Leader

    3 weeks ago

    Keller, United States Whitewater Express Car Wash Full time

    Job DescriptionJob Description   *Applicants must be 18 years or older to be considered for this role, due to working in heavy machinery zones.*Come Work Where Leaders are Grown!Join Our Team to Fast-Track Your Career!  At WhiteWater Express, we're more than just a car wash; we're a family built on respect, communication, and a passion for...

  • Shift Leader

    3 weeks ago

    Keller, United States Whitewater Express Car Wash Full time

    Job DescriptionJob Description   *Applicants must be 18 years or older to be considered for this role, due to working in heavy machinery zones.*Come Work Where Leaders are Grown!Join Our Team to Fast-Track Your Career!  At WhiteWater Express, we're more than just a car wash; we're a family built on respect, communication, and a passion for...

  • Restaurant Crewmember

    3 weeks ago

    Keller, United States Raising Cane's Full time

    Starting hiring pay range (based on location, experience, qualifications, etc.): **$12 / hour **AM Crew Needed**** Restaurant Crewmembers at Raising Cane's will wear many hats (including a Raising Cane's hat) while working hard and having fun as a critical part of the Restaurant team. A Restaurant Crewmember has the primary responsibility of providing a...