AR Collections Specialist
2 weeks ago
Job Title: AR Collections Specialist - HVAC
Company Overview: Interstate AC Service is a leading provider of HVAC and plumbing services specializing in commercial projects. With a commitment to excellence and customer satisfaction, we deliver high-quality solutions tailored to our clients' needs. As we continue to grow, we are seeking a dedicated Accounts Receivable Specialist to join our team.
Position Overview: We are looking for an experienced HVAC AR Collections Specialist with be responsible for collection of past due amounts. Knowledge of the HVAC industry is a plus The required skills include accuracy, customer service, phone etiquette, time management, data entry, and attention to detail. This is a high volume, fast-paced environment that could require occasional overtime.
Key Responsibilities
Qualifications
- Makes outgoing calls to customers attempting to collect past due amounts
- Answers incoming phone calls and responds in a professional timely manner
- Follows company policy regarding the collection process
- Responsible for monitoring and maintaining aged delinquency
- Sending out monthly delinquency notices as per policy
- Researches and resolves account discrepancies
- Coordinate with Sales Team on customer payment items
- Understanding and following Lien Rights
- Leading the monthly AR meetings
- Updating customer account notes as needed
- Creating/mailing monthly customer statements
- Daily/Weekly scanning of AR related activities
- General administrative functions
- Perform additional responsibilities as assigned
Skills & Qualification:
- Organization
- Accounting & General Math Skills
- Data Entry Skills
- Analyzing Information
- Attention to Detail
- Verbal Communication
- Multi-tasking
Benefits:
- Competitive Salary
- Health, dental, and vision insurance
- Retirement savings plan
- Paid time off and holidays
- Opportunities for professional development and advancement
Join our team and contribute to our mission of delivering exceptional HVAC and plumbing services to commercial clients. If you possess the required skills and experience, we encourage you to apply and become part of our dynamic team.
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