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Front Desk Agent

2 months ago

Indianapolis, United States Schahet Hotels Full time
Job DescriptionJob Description

The Hampton Inn & Suites Indianapolis-Keystone is currently seeking applicants who are team players with high energy and outstanding customer service skills for the position of Guest Service Agent. Position entails greeting and registering guests, providing prompt and courteous service; checks guests out of the hotel and resolves guest challenges throughout their stay; upgrades guests, as required; promotes hotel services, amenities and up-sells products to the guests. Candidates applying for this position must maintain a friendly, positive and professional outlook in a fast paced environment.

Job duties include:- Basic Front Desk Duties.- Excellent Communication and phone skills.- Knowledge of Microsoft office and general computer skills.- Account Balancing.- Cash handling.- General office up keeping.- 3:00PM-11:00PM, holidays, weekends.

Requirements:-Superior Customer service skills-Previous Hotel restaurant or related experience, preferred-Strong attention to detail, good follow through and communication skills.

Job Types: Full-time