Evening Triage Counselor

3 weeks ago

Rochester, United States Center for Youth Services Full time
Job DescriptionJob Description

This is a full-time position. The schedule for this position is Monday-Friday, 1:00pm-9:00pm (35 hours per week)

The Triage Counselor is responsible for providing crisis counseling and responsive care for youth ages 12-21 seeking Center for Youth services (Including Counseling, Emergency Housing and Transitional Living). The Triage Counselor completes a comprehensive assessment that identifies immediate needs as well as longer term developmental and/or treatment needs. This assessment includes identifying any issues related to substance use/abuse, problem gambling and other risk factors that inhibit healthy youth development. An initial Individualized Service Plan is developed based upon the assessment and goals identified by the youth, including appropriate prevention activities. S/he also provides crisis counseling for families, information dissemination and referral services, as needed.

The Triage Counselor handles crisis phone calls, as well as walk in clients seeking assistance. S/he is additionally responsible for providing community outreach and networking with other agencies/providers to coordinate services for their clients.

The Triage Counselors are part of a larger team of Counselors stationed at the Monroe Ave location. All Counselors are required to work evening hours occasionally, as needed.

Examples of Duties:

  • Triage/ Assessment and Intake
  • Assessment of substance use/abuse, problem gambling and other risk factors
  • Individual and Family Crisis Counseling
  • Crisis Intervention
  • Referral Readiness and Referral
  • Provide chemical dependency and problem gambling prevention counseling and activities that foster skill development and/or facilitate appropriate treatment referrals
  • Youth Advocacy
  • Case Management
  • Maintenance of Client Confidentiality, consistent with agency policies
  • Accurate, Timely Case and Program Record Keeping
  • Individual and Group Supervision Participation
  • Staff Meetings and Training Participation
  • Transportation of Clients, when required and consistent with agency policies
  • Participation in Community Committees, Coalitions, Task Forces, etc. as assigned
  • Other duties, as assigned

QUALIFICATIONS:

A minimum of a Bachelor's degree* in human services, education or a related field; and 2 years related experience or an equivalent combination of education and employment.

*A Master's Degree, CPP/ICPS/CASAC, advanced training in chemical dependency prevention- related areas is preferred.

The Center for Youth provides equal opportunities for employment.

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