Desk Clerk

GPSI Guam is a Professional Technical Services Company, headquartered in Hagatna, Guam. We are a SBC Native 8(a) and HUBZone certified, Small Disadvantaged Business providing Program/Project management, administration, management, technical support, general contracting, logistics, commodities, and training resources.

GPSI is a wholly-owned subsidiary of the Kina'ole Foundation, a 501(c)(3) non-profit established to benefit Native Hawaiian communities. GPSI offers a competitive salary and comprehensive benefits package that includes:

• Health insurance
• Dental insurance
• Life insurance
• Professional training reimbursement
• 401K
• Disability insurance

Job Description: The Desk Clerk performs front desk duties providing excellent internal and external customer service in a professional manner.

Essential Duties & Job Functions:
• Utilizes, updates and maintains the Electronic Military Housing (eMH) Database
• Receives, classifies, reconciles, interprets, consolidates, and/or summarizes documents and information utilizing standard office equipment
• Interfaces with service members, suppliers and/or company employees outside the immediate work area on a regular basis to give or exchange information
• Responds to service members concerns and assists in determining solutions. Conducts follow-up with members to ensure satisfaction
• Maintains, updates and ensures accuracy of all manual and electronic records pertinent to service member and/or barracks
• Provides room assignment and termination services
• Schedules and performs check-in and/or check-out inspections
• Implements methods and procedures to accomplish assigned tasks
• Receives, logs, and reports service calls to designated areas of concern
• Follows all project, corporate, and contractual procedures, plans, rules and regulations
• Issues and tracks all room mechanical keys and key cards
• Performs other related tasks as assigned

Accountable For:
• Strong customer service skills
• Skill in the use of common office machinery
• Ability to communicate effectively, both orally and in writing
• Ability to perform duties in a timely, accurate and cost-effective manner
• Ability to work independently without continuous supervision
• Ability to adhere to contract requirements, company policies, and all safety and health regulations

Minimum Requirements:
• High School diploma or equivalent
• Two (2) years experience in an administrative or clerical position
• Basic computer skills in the use of Microsoft Word and Excel
• Possess and maintain a valid driver's license with a suitable driving record

Preferred Requirements:
• Knowledge of the basic organization, functions and performance objectives of the Bachelor Housing Office
• Two (2) years bachelor housing related experience
• Knowledge of the Enterprise Military Housing (eMH) Program

Physical Requirements:
• Work is typically sedentary in nature and performed in an office setting
• Must be able to sit for extended periods of time, stand, walk, talk, hear, and write
• Must be able to lift 35 pounds

Reasonable Accommodation
GPSI will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

GPSI is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.